Kimberly Cabezas
Los Angeles
Summary
Dynamic and detail-oriented professional with experience at Brent Air Towing, excelling in customer service and data entry. Enhanced office efficiency through effective file organization and improved customer satisfaction by addressing inquiries promptly. Proven ability to prioritize work and maintain professionalism in fast-paced environments.
Professional office worker with strong organizational and communication skills. Adept at managing administrative tasks, coordinating schedules, and maintaining office efficiency. Known for fostering team collaboration and achieving results. Reliable and adaptable to changing needs, with proficiency in Microsoft Office Suite, data entry, and customer service.
Overview
7
7
years of professional experience
Work History
Office Worker , Dispatcher
Brent Air Towing
02.2019 - 02.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Increased office efficiency by organizing and maintaining a well-structured filing system.
- Assisted in the preparation and distribution of reports, contributing to data-driven decision-making processes.
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Improved customer satisfaction by addressing inquiries promptly and professionally.
- Welcomed office visitors and alerted staff to arrivals
- Input data into spreadsheets and databases.
Retail Sales Associate Cashier
WSS
03.2016 - 06.2018
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Assisted customers by answering questions and fulfilling requests.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Conducted efficient cash handling processes, minimizing discrepancies and ensuring accurate financial records.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
Education
Central High
Los Angeles, CASkills
- Verbal communication
- File organization
- Professionalism and etiquette
- Scheduling and planning
- Customer service
- Positive attitude
- Organizing and categorizing
- Prioritizing work
- Data entry
- Invoice processing
- Team bonding
- Payroll processing
Languages
Spanish
Full Professional
Timeline
Office Worker , Dispatcher
Brent Air Towing
02.2019 - 02.2023
Retail Sales Associate Cashier
WSS
03.2016 - 06.2018
Central High
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