KIMBERLY BREMNER
Lower Sackville,NS
Summary
CAREER OBJECTIVES My objectives include obtaining a practicum position in mental health with Nova Scotia Health as a Therapeutic Counsellor. Obtaining such a position would be in alignment with my extensive educational history and future goals as a therapist as I feel this position will give me a broad exposure of experience in the mental health field.
Overview
23
23
years of professional experience
Work History
Central Intake - Referral Officer
Nova Scotia Health
07.2023 - Current
- Ensure the security of strict confidential information
- Receive, analyze and prioritize incoming surgical referrals from Primary Care Providers, reviewed for accuracy, and forwarded to appropriate surgeon.
- Daily follow up to ensure surgeons have accepted and scheduled referrals
- Ensure strong attention to detail to ensure referrals are handled appropriately.
- Gather and track information.
- Communicate information between primary care providers and surgeons.
Clerk B
Nova Scotia Health Authority, Covid Assessment Center
11.2020 - 07.2023
- Register arriving patients and screen them to ensure they meet specified testing criteria
- Stay informed of daily changes regarding COVID illness and isolation requirements
- Review and update patient information in the STAR database and COVID 19 External
- Registration System
- Answer any inquiries from patients regarding the testing process
- Check clinic email and print off doctor referrals
- Prepare required paperwork for nurses prior to testing.
Clerk B
Nova Scotia Health
11.2020 - 01.2021
- Microbiology
- Description of work: Review requisitions and order appropriate tests
- Answered telephone inquiries and forward to appropriate departments when necessary
- Navigated Millennium to start new patient encounters, order tests, and research the history of ordered tests
- Ensure accurate data entry of patient information and specific coding of tests
- Utilize specific safety practices
- Problem solve through communication with lab assistants and technicians.
Sleep Study Coordinator and Administrative Coordinator
The Snore Shop
10.2018 - 08.2020
- Conduct thorough medical histories with patients; perform sleep study analyses; and prepare reports for doctors
- Communicate with patients to review sleep study results and course of treatment Collaborate with doctors regarding patient diagnosis and treatment plan Verify information and documentation; fill out appropriate insurance paperwork Coordinate professional incoming and outgoing business correspondence
- Use “Practimax” booking software and “Great Plains” accounting software for data entry and client appointment bookings to update patient results and treatment status
- Organize and update the electronic filing system to ensure the accuracy of patient information
- Demonstrate time management and organizational skills by effectively assisting and processing the requests of numerous patients daily.
Manager
Beauty Supply Outlet
03.2015 - 02.2019
- Recruit and retain top talent by inspiring, coaching, and providing positive feedback and rewarding superior performance
- Train new employees on proper protocols, customer service standards, company policies, various aspects of sales, and difficult customers
- Oversee employee performance, correct problems, and increase efficiency to maintain productivity targets and exceed sales goals
- Optimize store displays and appearance via strategic merchandising
- Provide excellent customer service by offering hands on assistance, assessing needs and desires, creating customer loyalty, and increasing customer satisfaction rates
- Examine merchandise to verify correct pricing and attractive displays
- Establish and optimize schedules to allow coverage and service in line with forecasted demands, resulting in the ability to reduce shrinkage by closely monitoring inventory and security procedures.
Real Estate Agent
Exit Realty Metro
05.2012 - 07.2016
- Maintained an efficient client database
- Utilized real estate software for the purpose of fitting client desires with the marketplace
- Prepare contracts according to real estate law for the protection of clients
- Collaborate with lawyers and mortgage brokers
- Meet time-sensitive deadlines
- Fully represent clients to ensure seamless transactions
- Strictly follow ethical real estate practices and laws.
Accounts Receivable Clerk
Cobham Tracking & Locating
04.2009 - 05.2012
- Collect outstanding payments from a large clientele
- Process client payments and maintain accounts payable software
- Update Excel spreadsheets to include updated payment schedules
- Update upper management of client financial/payment status and revenue at monthly meetings
- Perform credit checks on potential clients.
Teaching Assistant
Saint Mary's University
09.2000 - 05.2002
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Assisted in maintaining engaging and respectful educational environment
Research Assistant
Saint Mary's University
09.2000 - 05.2002
- Participated in research projects by designing and executing experiments.
- Collected research data through experimentation, surveys and leading focus groups.
- Created surveys and questionnaires to collect data for research projects.
- Utilized advanced analytical software to analyze data sets.
- Developed research protocols and procedures to produce accurate results.
- Scheduled appointments with test subjects over phone and through email.
Education
Master of Arts - Counselling Psychology
Yorkville University
Fredericton, New Brunswick09.2024
Honours Degree - Psychology
Saint Mary's University
Halifax, NS06.2002
Bachelor of Arts - Psychology
Saint Mary’s University
Halifax, Nova Scotia2001
Skills
- Experience in healthcare settings and handling confidential information
- Excellent interpersonal and communication skills
- Knowledge of medical terminology and administrative procedures
- Knowledge and understanding of building a therapeutic relationship through empathy and
- Active listening
- Thorough understanding of the physiological and psychological challenges associated with mental health issues
- Ability to encourage change through education and coping mechanisms
SUMMARY OF SKILLS AND ABILITIES
- Understanding of the development of patterns of thoughts and behaviors
- Thorough understanding and experience with mindfulness-based practices
- Cultural competence and sensitivity
- Effective in autonomous and collaborative team-based roles
- Creative and innovative problem-solver
- Self-learner with exceptional attention to detail
- Effective time-management and organization skills
Additional Information
- SCHOLARSHIPS AND AWARDS , 2000-2001: Achievement Scholarship, Saint Mary’s University Clinical Psychology Award, Dean's List Achievement Scholarship - Saint Mary’s University
Timeline
Central Intake - Referral Officer
Nova Scotia Health
07.2023 - Current
Clerk B
Nova Scotia Health
11.2020 - 01.2021
Clerk B
Nova Scotia Health Authority, Covid Assessment Center
11.2020 - 07.2023
Sleep Study Coordinator and Administrative Coordinator
The Snore Shop
10.2018 - 08.2020
Manager
Beauty Supply Outlet
03.2015 - 02.2019
Real Estate Agent
Exit Realty Metro
05.2012 - 07.2016
Accounts Receivable Clerk
Cobham Tracking & Locating
04.2009 - 05.2012
Teaching Assistant
Saint Mary's University
09.2000 - 05.2002
Research Assistant
Saint Mary's University
09.2000 - 05.2002
Master of Arts - Counselling Psychology
Yorkville University
Honours Degree - Psychology
Saint Mary's University
Bachelor of Arts - Psychology
Saint Mary’s University
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