Kimberly Boke
Hawaiian Gardens,CA
Summary
Dedicated to professional as well as personal growth and efficiency. Skilled at active listening as well as anticipating the needs of a team or clients. Excellent time management and organizational skills. Results driven and resourceful. Thrives in leadership roles, while also being a team player.
Overview
10
10
years of professional experience
Work History
Personal Assistant
Daniel Ruiz
06.2023 - 03.2024
- Oversaw and organized personal and professional calendars, coordinating appointments and scheduling meetings
- Responded to emails, facilitating seamless communication and enhancing business processes
- Improved time management through effective prioritization and organization of tasks.
Front Desk
Massage Envy Spa
06.2022 - 12.2022
- Maintain appointment management system and document accordingly
- Answer phone calls and questions from guests regarding appointments, prices and memberships
- Make sure clinic is clean and presentable, prepare rooms for massage therapists
- Greet guests with a bright and warm attitude, check guests in and direct them to their destination
- Inform guests about membership program, sign guests up for memberships, handle credit card and cash payments
- Make outgoing calls to guests regarding appointment reminders, changes in schedule, updating payment method, late payments
- Collaborate with team members on ways to enhance sales
- Meet weekly quota for memberships sold
- Upsell retail
- Possess time management skills to ensure all tasks get done, while maintaining a warm, friendly and helpful demeanor ready to assist guests or colleagues.
Budtender
HP Greens
04.2021 - 03.2022
- Maintain records related to sales
- Create intriguing posts to market products
- Greet patients and ascertain their wants and needs
- Keep work area tidy.
Budtender
HP Pharmacy
09.2019 - 08.2020
- Greet patients and assist them in getting everything they need
- Put inventory away at the end of the night and leave shop clean
- Clean shelves, counters and tables
- Advertise new products.
Budtender
Secret Stash
10.2018 - 09.2019
- Stock inventory and keep track/put orders in for new stock
- Describe and explain products to patients/upsell
- Sweep, mop, disinfect work area
- Operate cash register.
Server, Bus Boy, Delivery Driver, Cashier, Barista
Royal Cup Café
12.2017 - 06.2018
- Greet customers
- Take orders
- Prepare beverages
- Serve orders.
Support Staff
Hollywood Detox Center
03.2016 - 12.2017
- Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
- Supported patients during their treatment, providing encouragement and motivation for continued progress.
- Safeguarded confidential patient information according to HIPAA regulations while maintaining accurate records throughout the course of treatment.
- Communicated effectively with patients, families, and other healthcare professionals to provide comprehensive patient care and education.
Resident Advisor
Cliffside Malibu
09.2014 - 01.2016
- Conduct med counts
- Client intakes
- Thoroughly search clients and their belongings
- Document client progress
- Communicate pertinent information with staff, therapists and doctors
- Maintain a clean-living environment
- Provide personal and emotional support.
Line cook, Food prep, Serve food, Register
Café Rio
12.2013 - 05.2014
- Greet customers
- Take customers orders
- Serve food
- Process payment for order
- Clean dining area.
Skills
- Communication
- Active listening
- Empathy
- Positive attitude
- Emotional intelligence
- Problem solving
- Leadership
- Time management
- Creativity
- Marketing
- Integrity
Timeline
Personal Assistant
Daniel Ruiz
06.2023 - 03.2024
Front Desk
Massage Envy Spa
06.2022 - 12.2022
Budtender
HP Greens
04.2021 - 03.2022
Budtender
HP Pharmacy
09.2019 - 08.2020
Budtender
Secret Stash
10.2018 - 09.2019
Server, Bus Boy, Delivery Driver, Cashier, Barista
Royal Cup Café
12.2017 - 06.2018
Support Staff
Hollywood Detox Center
03.2016 - 12.2017
Resident Advisor
Cliffside Malibu
09.2014 - 01.2016
Line cook, Food prep, Serve food, Register
Café Rio
12.2013 - 05.2014
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