Accomplished professional with a proven track record in strategic sourcing and verbal communication, demonstrated at Canadian Industrial Construction Training. Excelled in inventory management and enhancing supply chain distribution, achieving significant quality assurance improvements. Skilled in prioritizing work, showcasing resourcefulness and a keen ability to forecast, control expenses, and drive operational efficiency.
Overview
11
11
years of professional experience
Work History
Administrative Office Support
Canadian Industrial Construction Training
Fort McMurray, Alberta
04.2024 - Current
Monitored and restocked office supplies efficiently, maintaining adequate resources.
Performed basic bookkeeping duties such as entering financial transactions into accounting software.
Organized files, developed spreadsheets and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Answered inquiries from clients regarding services provided by the company.
Responded to customer issues to provide immediate resolution and improve retention.
Verified accuracy of documents before submitting them for review or approval.
Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
Maintained confidentiality of sensitive information and documents.
Supported the planning and execution of corporate events and meetings.
Provided customer service, addressing inquiries and resolving issues promptly.
Identified needs of customers promptly and efficiently.
Provided assistance in organizing events, such as in-house or on-site classes.
Scheduling of instructors and staff to accommodate customer requirements.
Sales Associate
Corridor Shops and Events
Fort McMurray, Alberta
03.2024 - Current
Adapted sales strategies based on customer interactions and feedback to improve results.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Assessed customer needs to provide assistance and information on product features.
Recommended, selected and located merchandise based on customer desires.
Answered customer inquiries regarding product features, pricing, and availability.
Placed special orders or called other stores to find desired items.
Watched for and recognized security risks and thefts to prevent or handle situations.
Provided accurate information about products, prices and services.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Engaged customers in friendly, professional dialogue to determine needs.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Owner and Operator
Puffin Lane
Fort McMurray, AB
05.2021 - Current
Company Overview: Similar to Home Sense offering Fort McMurray a variety of home décor and gifting options
Customers are able to purchase items online with local pick up
Offering about 90% Canadian made products
These suppliers are small, based companies that have about 1 to 10 people working for them
It helps to expand their reach to Fort McMurray as they do not have an outlet to provide customers with their product directly
Similar to Home Sense offering Fort McMurray a variety of home décor and gifting options
Customers are able to purchase items online with local pick up
Offering about 90% Canadian made products
These suppliers are small, based companies that have about 1 to 10 people working for them
It helps to expand their reach to Fort McMurray as they do not have an outlet to provide customers with their product directly
Maintenance Administrator/ Parts Technician
Diversified Transportation Ltd
Fort McMurray, AB
01.2021 - 11.2022
Processing of purchase orders, sourcing resources for shops, mechanical and administrative use
Time Entry for maintenance shops in Fort McMurray, Fort McKay, and Edmonton
Support to the Fleet Manager and Purchasing Department in various tasks
Daily interaction with multiple representatives of service/equipment/parts providers
Maintaining vehicle files of Preventative Maintenance Inspections and Commercial Vehicle Inspection Program Inspections according to DTL policy and government legislation
Oversee new vehicle coordination and registration, vehicle data and entry into WFA
Ability to multi-task in a multi-office/location organization and problem-solve while maintaining flexibility in a fast paced and deadline-based environment
Adjust schedules and monitor preventative maintenance schedules for any discrepancies to ensure all services are completed in the appropriate time frame
Generate purchase orders and work orders for external vendor services using such programs as SAP
Receive invoices for processing as required as a Procurement team member, with other members or independently when required to do so
Run month end reports, such as labor summaries & mileage reports
Providing debriefing to multiple levels of management
Provide administrative support for Human Resources functions such as employee change forms
Clerk, Storekeeper, Chief Cook, 2nd cook
Canadian Coast Guard
03.2014 - 12.2018
Multiple positions in the Logistics Department, making sure the ship is running smoothly and has everything it needs
Working as a team member or alone
Shifts 28/28 days or 14/14, 12-hour days
Constant change of work areas as Clerk, Storekeeper, Chief Cook, 2nd Cook
Payroll, purchase orders, supply orders, contractor contacts, equipping crew with necessary PPE and uniforms, crewing lists, and tracking of certifications for all officers and crew
During emergency situations, reported to the captain directly for medical emergencies as a Rescue Specialist
Secret Security Clearance to complete Federal Government policies and procedures such as budget keeping and working with federal budget timelines
Co-chair and Secretary of the Health and Safety Committee
Worked with union representation to aid crew members with necessary information
Education
Logistics & Supply Chain Management with Honors -
Burnaby, BC
06.2023
Supply Chain Warehouse Program -
Fort McMurray, AB
12.2020
Red Seal Certified Cook -
Saint John, NB
01.2013
Culinary Arts -
Culinary Institute of Canada
Charlottetown, PE
05.2005
X11 Diploma -
Stella Maris High School
Trepassey, NL
06.2001
Skills
Verbal communication
Strategic sourcing
Inventory management
Quality assurance
Resourceful
Prioritizing work
Supply chain distribution
Forecast monitoring
Expense control
Supplier relationship management
References
Available upon request.
References
References available upon request.
Workrelatedtraining
H2S
CSO
CSTS
WHMIS & WHMIS Trainer
OH & S
Canadian Coast Guard Rescue Specialist
Marine Proficiency in Survival Craft and Rescue Boats Other Than Fast Rescue Boats
MED A1
STCW Basic Safety & BST (Basic Survival Training)
HUEBA & HUET Marine Institute
Ship's Cook Papers
Values and Ethics Foundations for Employees
Orientation to the Public Service Program
Fundamentals of Record Keeping
Access to Information and Privacy Fundamentals
Introduction to ICS (Incident Command System)
Phoenix Self Service for Employees (Federal Government pay system)
Knowledge in MS Office, Teams, and SAP Experience
Timeline
Administrative Office Support
Canadian Industrial Construction Training
04.2024 - Current
Sales Associate
Corridor Shops and Events
03.2024 - Current
Owner and Operator
Puffin Lane
05.2021 - Current
Maintenance Administrator/ Parts Technician
Diversified Transportation Ltd
01.2021 - 11.2022
Clerk, Storekeeper, Chief Cook, 2nd cook
Canadian Coast Guard
03.2014 - 12.2018
Logistics & Supply Chain Management with Honors -
Supply Chain Warehouse Program -
Red Seal Certified Cook -
Culinary Arts -
Culinary Institute of Canada
X11 Diploma -
Stella Maris High School
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