Kimberly Bethell
FULLERTON
Summary
Detail-oriented Medical Assistant skilled in patient scheduling and data entry. Committed to maintaining HIPAA compliance while fostering positive relationships with patients, contributing to a welcoming clinic environment.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Office Assistant
Back In Line Family Chiropractic & Wellness
Orange, CA
06.2025 - 02.2026
- Provided administrative support by scheduling appointments and addressing patient inquiries.
- Assisted with patient intake processes, ensuring accurate data entry into electronic health records.
- Maintained organized filing systems for patient documents and office supplies.
- Implemented office procedures that improved workflow efficiency and reduced wait times.
- Developed positive relationships with patients, contributing to a welcoming clinic environment.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Manager
Mug Shots
Cypress, CA
04.2020 - 02.2025
- Supervised daily bar operations, ensuring adherence to health and safety regulations.
- Developed and implemented innovative cocktail menus, enhancing customer experience and engagement.
- Trained and mentored staff on mixology techniques and customer service best practices.
- Analyzed customer feedback to refine service protocols and elevate overall satisfaction ratings.
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Mentored and trained staff members to ensure exceptional customer service standards.
Receptionist
RB Automotive
Stanton, CA
04.2018 - 03.2020
- Managed multi-line phone system to efficiently direct calls and enhance customer service experience.
- Scheduled appointments and coordinated services to optimize workshop efficiency and customer satisfaction.
- Processed customer transactions accurately using point-of-sale systems, ensuring seamless financial operations.
- Developed and maintained organized filing systems, improving document retrieval times for staff and clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Medical Assistant Diploma - Medical Assistant
American Career College
CA07-2026
Skills
- Patient scheduling
- Data entry
- Electronic health records
- HIPAA compliance
- Medical terminology
- Office administration
- Office organization
- Phlebotomy
- Medical procedures
- Customer service
- CPR
Certification
- First Aid/CPR Certified
- Medical assistant diploma
- Phlebotomy
Timeline
Office Assistant
Back In Line Family Chiropractic & Wellness
06.2025 - 02.2026
Manager
Mug Shots
04.2020 - 02.2025
Receptionist
RB Automotive
04.2018 - 03.2020
Medical Assistant Diploma - Medical Assistant
American Career College