Kimberly Alpizar
Toronto
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Supervisor
Alcudia Drywall Services
04.2021 - 04.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Medical Office Assistant
Microsoft
07.2008
- Windows XP-, Word 2002-Introduction to Personal Computers-Office Procedures-, Outlook June 2008
Gutter Protection
Gerson Install
06.2022 - Current
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
On Call Cleaner
GDI
08.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Host
Mia Toronto ( Bar -Restaurant)
10.2024 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed the flow of restaurant traffic, strategically assigning tables based on server availability and guest preferences for optimal efficiency.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Education
High School - High School
Yordale Adult Learning Center
Toronto, Ontario06-2023
Skills
- Skills Summary
- Ability to organize and work well under pressure
- Hard-working and self-motivated
- Training and mentoring
- Customer service
- Punctual, reliable, cooperative, honest
- Goal oriented
- Staff management
Accomplishments
- Documented and resolved [Issue] which led to [Results].
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
Timeline
Host
Mia Toronto ( Bar -Restaurant)
10.2024 - Current
On Call Cleaner
GDI
08.2024 - Current
Gutter Protection
Gerson Install
06.2022 - Current
Supervisor
Alcudia Drywall Services
04.2021 - 04.2022
Medical Office Assistant
Microsoft
07.2008
High School - High School
Yordale Adult Learning Center
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