Kimberley Thiessen

• Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
• Developed weekly lesson plans and activities to engage children and promote learning.
• Maintained organized, fun and interactive classroom to help children feel safe.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.

-Valid CPR Certificate

-Maintained attendance records accurately

-Shared observations of children

- Able to independently close the school a few days a week on my own.

- Led circle confidently; brought in own books to read; included yoga in circle time.

-took part in toileting; snack and lunch set up; documenting; teaching children self-help skills; intervening when necessary due to problems between children for emotional and physical support; showed interest in learning the Montessori materials and philosophy.

-Always early to start and punctual returns from breaks.

-Kind, nurturing and caring towards children.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Used slow periods to restock supplies, ice, trays and delivery bags.
• Checked identification for minimum age for sale of alcoholic beverages.
• Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Stayed up-to-date on menu changes to help customers make food choices.
• Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
• Checked identification for minimum age for sale of alcoholic beverages.

• Maintained safety standards during excursions, resulting in zero accidents or incidents.
• Built personal relationships with guests to promote positive experiences.
• Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
• Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
• Trained new guides on company policies, procedures, and best practices, leading to consistently high-quality tours across the team.
• Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary during tours.
• Guided groups of up to Number people on scheduled tours.
• Utilized effective communication and problem-solving skills to quickly resolve customer issues.
• Established positive relationships with tour members through fun and engaging conversation.
• Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
• Collaborated with other tour guides to provide comprehensive and enjoyable experience.
• Provided information on various sites throughout area, relaying little-known stories to provide interest.
• Demonstrated superior professionalism while interacting with customers and vendors.
• Inspected tour sites for potential hazards and arranged for repairs when needed.