KIMBERLEY TAYLOR

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Correctly calculated inventory and ordered appropriate supplies.
• Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

• Oversaw day-to-day operations of restaurant to maintain profitability
• Supervised staff productivity to address performance issues
• Worked with staff to keep restaurant establishment up to food and health safety standards
• Delivered great customer service by greeting patrons and serving food and beverages
• Reviewed financial statements and sales reports to monitor business performance and make adjustments
• Cleaned and sanitized in detail restaurant daily
• Bookkeeping, serving/bartending and deli cook, cashier
• Food preparation
• Investigated and resolved complaints regarding food quality and service
• Kept accurate records in compliance with sanitation and food service requirements
• Monitored budgets and payroll records to verify authorization of expenditures
• Maintained web site and all social media accounts
• Managed a successful extremely busy community restaurant for 10 years, increasing sales, hiring local employees and creating a community hub in West Vancouver.

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• Worked directly with patient treatment teams and participated in care coordination procedures.
• Provided companionship to patients, fostering positive relationships and emotional wellbeing.
• Assisted patients with daily living activities, promoting independence and quality of life.
• Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Trained servers on order management, food service quality and how to build rapport with guests.
• Led team of servers to consistently meet customer service and sales targets.