Kimberley Saunders
Corner Brook,NL
Summary
Economic development professional with experience in driving organizational and individual growth initiatives and fostering sustainable economic strategies. 33 years of internal government work experience, knowledge and understanding of Provincial regulatory and legislative requirements and approval processes for many aspects of business. Strong focus on achieving impactful results, adaptable to changing needs. Reliable, resourceful, known for problem-solving abilities and effective communication.
Overview
33
33
years of professional experience
Work History
Career Development Specialist
Dept. of Immigration Population Growth & Skills
10.2024 - Current
- Determine needs of individuals through self-assessment supported by a collaborative dialogue of their employment need, labour market barriers to employment and career goals.
- Interpret results of assessments and develop career action plans and determining program supports available and individual eligibility. Develop tailored case managed services with clients, including paid and unpaid interventions.
- Create employment plans for clients covering communication, presentation, interview, resume writing and networking skills.
- Manage a diverse caseload of clients from various backgrounds, ensuring individualized attention and support.
- Determine needs of individuals through self-assessment supported by a collaborative dialogue of their employment need, labour market barriers to employment, career goals.
- Engage individuals in career decision making, selecting a career, job or training. Exploring personal suitability, realistic goal setting, information gathering, and applying decision making skills withing the current and forecasted labour market environment and related opportunities.
- Network with professionals in community and build relationships to establish resources and future training/job opportunities for clients.
- Conduct research on future career outlook, trends and educational or skill requirements.
Client Service Officer
Department of Immigration, Population Growth and Skills
12.2022 - 10.2024
- Deliver front line resource service delivery to general public, clients, sponsors, business and community agencies to provide general information, guidance, support and advice regarding policies, procedures, processes and regulation of extensive number of programs and services available under the departmental umbrella
- Conduct assessments on applications to various to determine eligibility under the applicable policies and make recommendations/non-recommendations/
- Determine individual and organizational eligibility for programs using various tools including program policy, Employment Insurance Benefits Information System and Labour Market Programs Support System, verifying application details, conducting in-person, telephone and electronic communication to interview clients, and obtain consent and confidential information
- Contract benefits, and subsidies under various programs with businesses, organizations and individuals, audit files and documents, issue payments and set up overpayments if necessary.
- Keep up to date knowledge of all programs and services available for both individual clients entering the work force, returning to school or starting self-employment and for organizations/businesses to help provide access to human and financial resources.
- Monitor contract activities, make regular contact with organization/businesses/participants to ensure they are experiencing a worthwhile intervention
- Maintain detailed records of all client/organization interactions, ensuring accurate information is available for reference during future engagements.
- Develop strong relationships with clients, fostering trust and loyalty through consistent communication and support.
- Enhance client satisfaction by promptly addressing inquiries and resolving issues.
- Demonstrate excellent analytical skills by analyzing trends with employer needs and addressing them, such as turnover of staff due to non-competitive wages
Administrative Officer I
Department of Immigration, Population Growth and Skills
05.2013 - 12.2022
- Respond to inquiries, email or meet with clients (individuals and employers) to determine service required. Distribute and assign a wide range of program applications originating from individuals, Employment Options Division, internal referrals, and employer applications to the employees responsible by determining flow of service required and coordinating work of teams in Corner Brook, Port Aux Basques, Stephenville, Port Saunders and St. Anthony.
- Promote and explain various funding and subsidy programs to business sector, community partners, municipalities, not-for-profit organizations, and assist with registration process and application completion in the Labour Market Programs Support System
- Compile assessment data to submit for approval, assign files for contracting to various regional personnel
- Assess businesses for current standing with the Companies and Deeds Registry
- Review applications for completeness and request missing documents
Program Coordinator
Department of Environment and Conservation
01.2013 - 04.2013
- In 2008, the Department of Environment and Conservation introduced a five-year, $15-million research and management initiative to address the declining caribou population on the island of Newfoundland
- Assisted the scientific research team, conducted research on peer reviewed journals, formatted graphs and was acknowledged in the publication
- Designed and implemented the Beaver Carcass Collection program, including liaising with outside departments for carcass collection, payment to trappers, and coordination of carcass cold storage and delivery to study areas across the island
- Assist in evaluating graduate student research projects to promote student research as a complement and to enhance government research
- Provide administrative supports to graduate students, stipends, equipment and other resources as required
Administration Officer I
Department of Environment and Conservation
04.2008 - 01.2013
- Provide administrative and office support to Sustainable Development and Strategic Science Branch
- Participate on Department's Human Resource Strategic Planning Team – develop team newsletters and evaluate the strategic directions of the Department to create a workforce plan
- Participate as a member of the Department's Website Redesign Committee – evaluate existing website files and determine new content to be added
- Arrange for lease of office, accommodations and storage space
- Prepare requisitions, purchase order and standing offers (blanket and contract)
- Responsible for procurement of, and timely payment of field equipment, supplies and services and for the compliance of established financial and administrative guidelines and procedures
- Use FMS Oracle to make financial inquiries/print reports and monitor expenditures, compile information related to expenditures, review process and payroll accounting transactions, and make reports to senior management
- Timekeeper for division
- Administer petty cash fund
Clerk IV
Department of Natural Resources
06.1991 - 04.2008
- Make accounts payable transaction payments for all regional purchases using FMS Oracle
- Prepare, review and analyze monthly transactions for budget adherence, and present findings to appropriate managers and directors
- Procure goods and services for all aspects of Departmental activities using established procedures and FMS Oracle
- Arrange tender calls for advertising, accommodation needs, services.
- Identify and record all new inventory purchases, maintain records on existing inventory
- Supervise student and co-op placement students, provide training for Financial Management System and assign transactions
- Review tenders and contracts, liaise with inspectors and contractors to ensure proper administration
- Maintain and reconcile electronic ledgers. Prepare and enter correcting journal entries using FMS Oracle
- Prepare budget, expenditure, trial balances and other financial reports for project leaders and managers
- Audit internal purchasing procedures, payments, travel claims, and grant payments for adherence to policies; Financial Administration Act and Cost-Shared Agricultural Policy Framework Agreement
- Make recommendations for streamlining work processes, for budget adherence, and cost overruns or savings to project leaders and managers
- Keep inventory control record up to date for office/filed equipment and vehicles
- Trainer for clerks and other staff to operate Financial Management System using Oracle software
Education
Certificate in Human Resource Development - HR Succession Planning, Employment Law for Managers, Recruitment and Selection, Performance Coaching and Development
Gardiner Centre, Faculty of Business Administration
St. John's, NL05.2011
Business Administration -
Memorial University of Newfoundland
St John's, None04.2004
Secretarial Studies Certificate - Legal
Keyin Technical College
Corner Brook04.1991
Skills
- Multicultural competence
- Presentations and training facilitation
- Labour market analysis
- Career counseling
- Succession planning
- Job search strategies
- Multitasking abilities
- Excellent communication
- Analytical thinking
- Front line customer service delivery
- Problem-solving abilities
- Organizational skills
- Problem-solving aptitude
References
- Paula Power, Client Services Manager, Immigration, Population Growth and Skills, (709) 637 2163
- Heather Randall, Manager of Agricultural Services, Fisheries, Forestry and Agriculture, (709) 637-2672
- Sandra Doody, Regional Manager of Administration (retired), Natural Resources, (709) 638 0349
Languages
Timeline
Career Development Specialist
Dept. of Immigration Population Growth & Skills
10.2024 - Current
Client Service Officer
Department of Immigration, Population Growth and Skills
12.2022 - 10.2024
Administrative Officer I
Department of Immigration, Population Growth and Skills
05.2013 - 12.2022
Program Coordinator
Department of Environment and Conservation
01.2013 - 04.2013
Administration Officer I
Department of Environment and Conservation
04.2008 - 01.2013
Clerk IV
Department of Natural Resources
06.1991 - 04.2008
Secretarial Studies Certificate - Legal
Keyin Technical College
Certificate in Human Resource Development - HR Succession Planning, Employment Law for Managers, Recruitment and Selection, Performance Coaching and Development
Gardiner Centre, Faculty of Business Administration
Business Administration -
Memorial University of Newfoundland
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