Kimberley Mansbridge
Edmonton,Canada
Summary
Dynamic, people-centered healthcare operations leader with over 20 years of progressive experience spanning long-term care, assisted living, frontline clinical practice, home care, and senior operational leadership. Progressed from Health Care Aide to Licensed Practical Nurse and into leadership roles including Coordination Supervisor, Care Manager, and Regional Director. Brings a unique combination of direct resident care experience and large-scale healthcare operations leadership, with a strong understanding of the clinical, operational, workforce, quality, and resident-centered priorities that drive successful care environments. Proven ability to lead complex, unionized healthcare operations, stabilize workforces, develop high-performing teams, implement integrated care programs, and lead organizational change while maintaining quality outcomes and continuity of care.
Overview
20
20
years of professional experience
Work History
Regional Director
CBI Home Health
Northern Alberta
05.2022 - Current
- Provide strategic and operational leadership for approximately 1,000 employees delivering approximately 150,000 service hours monthly across multiple healthcare service lines and complex care environments. Lead multidisciplinary management teams with accountability for workforce performance, service delivery, quality outcomes, client experience, and operational excellence.
- Drive large-scale healthcare operations across multiple service lines, balancing workforce sustainability, quality, financial performance, and client-centered care.
- Lead operational improvement initiatives that strengthen service reliability, continuity of care, and client outcomes.
- Developed and implemented two integrated care programs in Red Deer and Edmonton, supporting innovative service delivery and organizational growth.
- Lead teams through complex organizational change, workforce challenges, and evolving healthcare system demands while maintaining service continuity and operational stability.
- Foster a high-performance culture focused on psychological safety, employee engagement, coaching, professional development, accountability, and leadership growth.
- Collaborate with internal and external stakeholders to advance service quality, operational performance, and sustainable healthcare delivery.
Care Manager
CBI Home Health
Edmonton, AB
03.2018 - 05.2022
- Led and supported complex home care operations with a focus on quality outcomes, client experience, workforce performance, and service continuity.
- Consistently exceeded operational and financial performance targets while balancing workforce sustainability, client needs, and quality outcomes.
- Championed continuous improvement initiatives that enhanced operational effectiveness, workforce performance, and organizational sustainability.
- Led teams through significant organizational change, operational complexity, staffing challenges, and evolving healthcare system demands.
- Managed escalations and staffing barriers proactively, strengthening care coordination and maintaining continuity of service.
- Analyzed operational processes and implemented improvement strategies to increase efficiency and elevate quality outcomes.
Coordination Supervisor
CBI Home Health
Edmonton, AB
10.2016 - 03.2018
- Guided diverse teams in daily care coordination and scheduling operations, maintaining service continuity across Edmonton.
- Led the redesign of the care coordination model, transitioning to a functional structure that improved efficiency, communication, role clarity, and service delivery outcomes.
- Facilitated resolution of operational escalations, staffing challenges, and client concerns to maintain service quality in a fast-paced environment.
- Designed and executed leadership development initiatives focused on coaching, onboarding, accountability, and employee development.
- Analyzed operational processes and supported redesign initiatives to improve productivity and service delivery.
Licensed Practical Nurse
Touchmark
Edmonton, AB
01.2016 - 01.2017
- Provided comprehensive nursing care to residents within a long-term care supporting individuals with complex and diverse health needs.
- Provided clinical leadership, guidance, and support to Health Care Aides, coordinating care delivery and promoting safe, consistent, and resident-centered practices.
- Administered medications and treatments in accordance with established care plans, physician orders, organizational policies, and professional standards.
- Assessed resident health status, monitored changes in condition, and responded appropriately to evolving clinical needs, escalating concerns as required.
- Collaborated with interdisciplinary teams, residents, families, and healthcare providers to support individualized care planning, resident safety, quality of life, and continuity of care.
Health Care Aide
Touchmark
Edmonton, AB
01.2007 - 01.2016
- Provided direct care and clinical support within a long-term care and supportive living environment, serving residents with complex and diverse care needs.
- Collaborated with interdisciplinary teams, residents, and families to support individualized care planning, quality of life, and resident-centered outcomes.
- Developed strong foundational experience in long-term care, clinical care delivery, resident safety, and the unique needs of aging populations.
Health Care Aide
Riverbend Retirement Residence
Edmonton, AB
01.2008 - 01.2014
- Provided person-centered care and clinical support to residents within an assisted living and supportive living environment.
- Administered medications and supported residents with activities of daily living in accordance with established care plans, policies, and scope of practice.
- Supported residents with diverse and evolving care needs while promoting dignity, independence, safety, and quality of life.
- Collaborated with residents, families, and interdisciplinary care teams to support continuity of care and respond to changing resident needs.
Education
Bachelor of Human Service Administration - undefined
MacEwan University
Edmonton, AB12.2026
Licensed Practical Nurse - undefined
NorQuest College
Edmonton, AB01.2016
Affiliations
- College of Licensed Practical Nurses and Health Care Aides of Alberta (CLHA) – Council Member
- Contribute to provincial governance and healthcare workforce discussions focused on professional regulation, system improvement, and healthcare leadership.
Timeline
Regional Director
CBI Home Health
05.2022 - Current
Care Manager
CBI Home Health
03.2018 - 05.2022
Coordination Supervisor
CBI Home Health
10.2016 - 03.2018
Licensed Practical Nurse
Touchmark
01.2016 - 01.2017
Health Care Aide
Riverbend Retirement Residence
01.2008 - 01.2014
Health Care Aide
Touchmark
01.2007 - 01.2016
Licensed Practical Nurse - undefined
NorQuest College
Bachelor of Human Service Administration - undefined
MacEwan University