Kimberley Loyce Inamwiza
Canada
Summary
Dynamic healthcare professional student with a proven track record at Cortelluci Vaughan Hospital, excelling in patient care and medication administration. Demonstrated ability to enhance patient outcomes through effective communication and meticulous attention to detail. Skilled in Epic and Meditech software, showcasing a blend of technical proficiency and interpersonal abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Second Year Placement
Cortelluci Vaughan Hospital
Vaughan, Canada
01.2025 - Current
- Company Overview: Surgery Unit
- Measured and recorded vital signs, including blood pressure, heart rate, respiratory rate, temperature, and oxygen saturation
- Conducted comprehensive patient assessments, including physical exams and history taking
- Performed basic wound care, including cleaning, dressing changes, and infection monitoring
- Administered oral, topical, IV fluids, and injectable medications under supervision.
Bilingual Customer Service Representative
Greenshields Canada Inc
Etobicoke, ON
04.2023 - 08.2024
- provided bilingual (English and French) customer support via phone, email, and chat, resolving inquiries and issues effectively.
- Managed a high volume of customer interactions while maintaining a 90%+ satisfaction rating.
- Collaborated with cross-functional teams to resolve escalated issues and ensure customer retention.
- Delivered product and service information to customers, clarifying terms, and addressing concerns with empathy.
- Trained new team members in customer service protocols and best practices.
Sales Associate
S&P Data
Toronto, Canada
09.2021 - 03.2023
- Executed personalized sales approaches to effectively sell services, achieving targets with new and existing clients
First Year Placement
St. John Rehab - Sunnybrook Hospital
North York, Canada
- Company Overview: Rehab/Rehabilitation
- Assisted with daily living activities, including bathing, feeding, and toileting
- Monitored and recorded vital signs, promptly reporting any changes to the nursing staff
- Accurately documented patient information, care provided, and any changes in patient condition in medical records
- Rehab/Rehabilitation
Education
Bachelor of Science - Nursing Science
Toronto Metropolitan University
Toronto, None05-2027
Skills
- Patient care
- Medical terminology
- Communication
- Interpersonal abilities
- Independent work
- Team work
- Time management
- Organizational expertise
- Electronic Health Records
- Patient assessment
- Medication administration
- Vital signs monitoring
- Electronic health records
- Epic and Meditech Software Proficiency
- Basic math
Certification
- Standard First Aid and CPR (Level C), 07/2024
- Vulnerable Sector check, 07/2024
- Mask Fit Card, 07/2024
- Vaccines, 07/2024
- Negative TB Skin TEST
Languages
English
Native/ Bilingual
French
Native/ Bilingual
References
References available upon request.
Timeline
Second Year Placement
Cortelluci Vaughan Hospital
01.2025 - Current
Bilingual Customer Service Representative
Greenshields Canada Inc
04.2023 - 08.2024
Sales Associate
S&P Data
09.2021 - 03.2023
First Year Placement
St. John Rehab - Sunnybrook Hospital
Bachelor of Science - Nursing Science
Toronto Metropolitan University
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