Kimberley Lovell
91 Huck Crescent, Kitchener,ON
Summary
Accomplished Head Custodian at Waterloo Catholic District School Board, adept in crew supervision and facility logistics. Elevated facility satisfaction through strategic maintenance and high cleanliness standards. Excelled in team collaboration and problem-solving, ensuring efficient event support and safety improvements. Skillfully managed resources ensuring a efficiently run building.
Overview
24
24
years of professional experience
Work History
Head Custodian
Waterloo Catholic District School Board
2018.10 - Current
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Kept building spaces premises clean inside and outside.
- Contributed to a positive school culture through professional interactions with students, staff, and visitors.
- Demonstrated adaptability by adjusting custodial staffing in response to changes in facility needs.
- Create schedules for daily temporary fill assignments.
- Streamlined workflow as needed with the development of daily task schedules for the custodial team.
- Upheld a well-maintained school environment by coordinating deep-cleaning tasks during breaks and holidays.
- Boosted team morale by providing consistent guidance, feedback, and support to custodial staff members.
- Scheduled weekend/summer overtime in collaboration with facilities services and community use officer. Fill out appropriate logs and submit on time.
- Meet with members of outside usage groups and special events co-originators to ensure that all needs are met and events run smoothly.
- Facilitated smooth transitions between facility usage groups through effective scheduling practices.
- Performed daily facility checklists for grounds checks, snow/ice removal, roof inspections, monthly safety inspections of custodial/maintenance areas. Fill out appropriate logs on ebase.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Generate work orders for necessary repairs.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Reduced maintenance costs by conducting regular inspections of facilities and identifying areas requiring attention or repairs.
- Provided prompt resolution to facility-related issues reported by staff or students through effective communication and follow-up actions.
- Improved safety standards by promptly addressing potential hazards, such as wet floors, loose wiring, or broken fixtures.
- Coordinated with construction department, contractors and board maintenance staff for timely completion of repair works ensuring minimal disruption to daily activities at the facility.
- Managed inventory of cleaning supplies and equipment effectively to minimize waste and ensure timely replenishment.
- Ordered monthly supplies
- Maintained open lines of communication with administrators regarding any upcoming projects that might impact custodial operations as well as ensuring the daily needs of the school are met.
- Collaborated with administrators to address specific facility needs during events or special projects.
- Take calls and emails from various staff in the building and co-ordinate with other custodial staff members to ensure all facilities related issues and concerns are promptly handled.
Custodian
Waterloo Catholic District School Board
2000.11 - 2018.10
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in school buildings by vacuuming, cleaning windows, dusting, sweeping and washing floors, cleaning student desks/chairs
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors, toilets and sinks.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Moved furniture for cleaning and set up for special events.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ran variety of cleaning machines such as floor machines, buffers, burnishers, carpet cleaning machines, various snow clearing equipment.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Deep cleaned by performing stripping, sealing and finishing tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Supported event setup and tear-down, contributing to successful school functions.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Performed timely snow removal and ice management during winter months for safe campus access.
Education
Social Work
Humber College
Toronto, ONHigh School Diploma -
Forest Heights Collegiate Institute
Kitchener, ON06.1999
Skills
- Crew Supervision
- Work Prioritization
- Productivity and Time Management
- Responsible and Dependable
- Conscientious and Detail-Oriented
- Team Collaboration
- Cleaning and sanitizing
- Custodial machine operation
- Problem-Solving and decision making
- Client Communication
- Work Orders
- Event Support
Timeline
Head Custodian
Waterloo Catholic District School Board
2018.10 - Current
Custodian
Waterloo Catholic District School Board
2000.11 - 2018.10
Social Work
Humber College
High School Diploma -
Forest Heights Collegiate Institute
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