Summary
Overview
Work History
Education
Skills
References
Accomplishments
Timeline
Generic

Kimberley Leckie

Kitchener,ON

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Assistant Merchandising Manager

Winners, TJX Canada
10.2023 - 05.2024
  • Generated detailed sales reports to analyze performance metrics, identifying areas of opportunity for growth or improvement.
  • Implemented targeted markdown strategies, optimizing sell-through rates while minimizing impact on margins.
  • Enhanced product visibility by designing creative in-store displays, leading to a boost in customer traffic.
  • Monitored inventory levels closely to avoid overstock situations or missed sales opportunities due to stockouts.
  • Coordinated cross-functional teams to execute successful store launches and events that captured consumer interest and fostered brand loyalty.
  • Developed seasonal plans for product assortments, aligning with overall business objectives and consumer trends.
  • Managed a team of merchandisers, providing guidance and support to achieve individual and departmental goals collectively.
  • Optimized product assortment based on sales data analysis, increasing presentation effectiveness and driving revenues up consistently.
  • Improved forecast accuracy by utilizing advanced data analysis techniques, ensuring appropriate inventory levels at all times.
  • Mentored associates members on best practices in visual merchandising techniques, fostering a culture of continuous learning within the team.
  • Implemented effective loss prevention strategies to minimize risk of shrinkage, maintaining a secure and profitable store environment.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Reviewed customer feedback to identify trends and improve product selection.
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Assessed areas of service concern and developed improvement plans.
  • Managed the Health and safety inspections and JHSC meetings monthly.
  • Managed warehouse to standards.
  • Supported daily and weekly payroll sign offs.
  • Facilitated the new hire of onboarding including health and safety and loss prevention.
  • Addressed customer issues and provided feed back to associates.
  • Supported in recruitment for the store hiring and onboarding.

Assistant Merchandising Manager

Winners, TJX Canada
03.2022 - 10.2023
  • Generated detailed sales reports to analyze performance metrics, identifying areas of opportunity for growth or improvement.
  • Implemented targeted markdown strategies, optimizing sell-through rates while minimizing impact on margins.
  • Enhanced product visibility by designing creative in-store displays, leading to a boost in customer traffic.
  • Monitored inventory levels closely to avoid overstock situations or missed sales opportunities due to stockouts.
  • Coordinated cross-functional teams to execute successful store launches and events that captured consumer interest and fostered brand loyalty.
  • Developed seasonal plans for product assortments, aligning with overall business objectives and consumer trends.
  • Managed a team of merchandisers, providing guidance and support to achieve individual and departmental goals collectively.
  • Optimized product assortment based on sales data analysis, increasing presentation effectiveness and driving revenues up consistently.
  • Improved forecast accuracy by utilizing advanced data analysis techniques, ensuring appropriate inventory levels at all times.
  • Mentored junior staff members on best practices in visual merchandising techniques, fostering a culture of continuous learning within the team.
  • Implemented effective loss prevention strategies to minimize risk of shrinkage, maintaining a secure and profitable store environment.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Reviewed customer feedback to identify trends and improve product selection.
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Assessed areas of service concern and developed improvement plans.
  • Managed the Health and safety inspections and JHSC meetings monthly.
  • Managed warehouse to standards.
  • Supported daily and weekly payroll sign offs.
  • Facilitated the new hire of onboarding including health and safety and loss prevention.
  • Addressed customer issues and provide feed back to associates.
  • Supported in the recruitment for the store hiring and onboarding.

Customer Service Manager

Marshalls/ Homesense, TJX Canada
10.2019 - 03.2022
  • Generated detailed sales reports to analyze performance metrics, identifying areas of opportunity for growth or improvement.
  • Implemented targeted markdown strategies, optimizing sell-through rates while minimizing impact on margins.
  • Enhanced product visibility by designing creative in-store displays, leading to a boost in customer traffic.
  • Monitored inventory levels closely to avoid overstock situations or missed sales opportunities due to stockouts.
  • Coordinated cross-functional teams to execute successful store launches and events that captured consumer interest and fostered brand loyalty.
  • Developed seasonal plans for product assortments, aligning with overall business objectives and consumer trends.
  • Managed a team of service providing guidance and support to achieve individual and departmental goals collectively.
  • Optimized product assortment based on sales data analysis, increasing presentation effectiveness and driving revenues up consistently.
  • Improved forecast accuracy by utilizing advanced data analysis techniques, ensuring appropriate inventory levels at all times.
  • Mentored associates members on best practices in visual merchandising techniques, fostering a culture of continuous learning within the team.
  • Implemented effective loss prevention strategies to minimize risk of shrinkage, maintaining a secure and profitable store environment.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
  • Reviewed customer feedback to identify trends and improve product selection.
  • Interacted with customers to obtain feedback and drive satisfaction.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Assessed areas of service concern and developed improvement plans.
  • Supported daily and weekly payroll sign offs.
  • Facilitated the new hire of onboarding including health and safety and loss prevention.
  • Addressed customer issues and provide feed back to associates.
  • Supported in recruitment for the store hiring and onboarding.
  • Total store awareness and full accountable for high-volume business of 100 employees.
  • Scheduling, supporting operations in recruitment.
  • Provided coaching, validation, training and development on policies regarding all areas of customer service and total store.
  • Supported charity and company run programs for all associates and managers.
  • Assisted with annual salary grade, performance reviews and pay of associates.

Assistant Merchandising Manager

Marshalls, TJX Canada
09.2018 - 10.2019
    • Generated detailed sales reports to analyze performance metrics, identifying areas of opportunity for growth or improvement.
    • Implemented targeted markdown strategies, optimizing sell-through rates while minimizing impact on margins.
    • Enhanced product visibility by designing creative in-store displays, leading to a boost in customer traffic.
    • Monitored inventory levels closely to avoid overstock situations or missed sales opportunities due to stockouts.
    • Coordinated cross-functional teams to execute successful store launches and events that captured consumer interest and fostered brand loyalty.
    • Developed seasonal plans for product assortments, aligning with overall business objectives and consumer trends.
    • Managed a team of merchandisers, providing guidance and support to achieve individual and departmental goals collectively.
    • Optimized product assortment based on sales data analysis, increasing presentation effectiveness and driving revenues up consistently.
    • Improved forecast accuracy by utilizing advanced data analysis techniques, ensuring appropriate inventory levels at all times.
    • Mentored junior staff members on best practices in visual merchandising techniques, fostering a culture of continuous learning within the team.
    • Implemented effective loss prevention strategies to minimize risk of shrinkage, maintaining a secure and profitable store environment.
    • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
    • Monitored inventory levels and made necessary adjustments to maximize sales and profits.
    • Reviewed customer feedback to identify trends and improve product selection.
    • Interacted with customers to obtain feedback and drive satisfaction.
    • Monitored inventory levels and avoided shortages with timely replenishment of stock.
    • Assessed areas of service concern and developed improvement plans.
    • Managed the Health and safety inspections and JHSC meetings monthly.
    • Managed warehouse to standards.
    • Supported daily and weekly payroll sign offs.
    • Facilitated the new hire of onboarding including health and safety and loss prevention.
    • Addressed customer issues and provide feed back to associates.
    • Supported in the recruitment for the store hiring and onboarding.

Assistant Store Manager

People's Jewellers
10.2017 - 07.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintaining daily focus on individual and team members standards achievements to attain sales and profit projections contributing to atmosphere to complete customer satisfaction.
  • Developing skills and product knowledge of team members, through training, evaluation, and recruiting.
  • Scheduling and payroll sign offs.
  • Holding employees accountable to meeting their individual sale goals and company operational sales goals.
  • Building relationships by providing customer service and providing follow ups with past customers.
  • Responsible for all company assets of inventory in the store.

Education

Some College (No Degree) - Executive Assistant

Oxford College
Mississauga, ON
02-2025

High School Diploma -

St Louis For Adults
Kitchener, ON
06-2023

Diploma - Hairstylist

Bay Of Quinte Academy of Hair Design
Trenton, ON
06-1990

Skills

  • Inventory Control
  • Merchandise presentation
  • Customer Engagement
  • Training and mentoring
  • Conflict Resolution
  • Team Development
  • Problem-Solving
  • Relationship Building
  • Team Building and Leadership
  • Policy Enforcement
  • Performance Evaluations
  • Loss Prevention
  • Excellent time management
  • Report Generation

References

References available upon request.

Accomplishments

    2024- WSPS Certification - Health and Safety

    2017- IFBB Pro Bodybuilder

    1993-2002- Redken Performing Artist

Timeline

Assistant Merchandising Manager

Winners, TJX Canada
10.2023 - 05.2024

Assistant Merchandising Manager

Winners, TJX Canada
03.2022 - 10.2023

Customer Service Manager

Marshalls/ Homesense, TJX Canada
10.2019 - 03.2022

Assistant Merchandising Manager

Marshalls, TJX Canada
09.2018 - 10.2019

Assistant Store Manager

People's Jewellers
10.2017 - 07.2018

Some College (No Degree) - Executive Assistant

Oxford College

High School Diploma -

St Louis For Adults

Diploma - Hairstylist

Bay Of Quinte Academy of Hair Design

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Kimberley Leckie