Kimberley Harvey
Winnipeg,MB
Summary
Natural Leader and motivating Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Successful in fast-paced, deadline-driven environments to manage goals and team development. Detail-oriented Payroll Administrator with 25 years of experience. Outstanding verbal and written communication skills with expertise in MS Office. Diplomatic Human Resources Specialist with 25 years of comprehensive experience managing and guiding employees. Polished in conducting background checks, organizing and scheduling interviews and administering employment benefits. Commended for creating positive organizational climate and improving employee morale and job satisfaction.
Overview
41
41
years of professional experience
Work History
Human Resources Specialist/Payroll Administrator
Super Auto Centres
Winnipeg, MB
06.2011 - Current
- Managed and Gathered over 100 hourly and salaried employee timesheets to prepare biweekly payroll data for processing into the Ceridian site.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Calculating payable hours, salaries, commissions, bonuses and deductions for 100 employees.
- Providing information and answering employees questions about payroll related matters and track and deduct all garnishments and accurately enter payroll into the Ceridian Payroll Site on a bi-weekly basis. Set up new hires.
- Obtained all necessary information to complete proper evaluation of injury claims and submitted claims to Workers Compensation Board.
- Entered Customer invoices for payment into computer
- Collected monthly bills from all 9 company locations and verified final amounts and items ordered to be entered into Quickbooks accounting program.
- Answered incoming phone calls and directed them to the proper department
- Proficient in MS Office, Quickbooks, Simply Accounting.
- Ordered supplies and uniforms to be sure shelves were well stocked.
Commercial Cleaner
Maid2Shine
Winnipeg, Manitoba
05.2010 - Current
- Organized, cleaned and sanitized kitchens, offices, living rooms, bedrooms and bathrooms to eliminate daily germs and keep families and companies healthy. Empties waste baskets and disposed of refuse.
- Organized supplies for efficient use based on expected customer needs.
- Interacted pleasantly with clients and guests when performing daily duties.
Janitorial Supervisor/House Maid
Maid2Shine Maid Services
Winnipeg, MB
05.2010 - 03.2020
- Trained staff to follow team standards and use efficient techniques.
- Checked quality of work regularly through inspections and official assessments.
- Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
- Disinfected sinks and toilets and shined mirrors and windows, emptied garage.
- Maintained, sanitized and vacuumed dining area and washed kitchen floors prior to closing.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Checked inventory for required supplies and made lists for needed cleaning products.
Dispatcher/Business Office Manager
Aries Courier Service
Winnipeg, MB
07.1988 - 01.2010
- Received, organized and scheduled over 400 daily deliveries to be dispatched to the correct car, truck, cyclist or walker. Deliveries were tracked to the appropriate locations according to customer requests and needs, using a 2-way radio system. Supervised driver dispatching, route planning and vehicle tracking for over 50 drivers.
- Recruited, trained, motivated and coached employees as they provide attentive, efficient service to customers, assessing employee performance and providing feedback and training opportunities.
- Resolving conflicts or complaints from customers, employees and drivers.
- Processed invoices to be billed out to over 500 clients on a bi-monthly billing period, recorded accounts payable and receivables on an Accpac Simply Accounting and Quick Books Accounting programs for busy office that generated over $1.5 Million annual sales.
- Answered customer requests with information about shipping information and status updates.
- Gathered timesheets for 50 hourly salaried employees to prepare bi-weekly payroll data for processing including government remittances and daily bank deposits.
- Reconciled monthly statements and transactions to keep records accurate and current. Assisted with month-end and year-end closings to support accounting system accuracy.
Supervisor/ Cook
Salisbury House Restaurants
Winnipeg, MB
06.1983 - 09.1998
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Supervised employees and made sure shifts were fully staffed
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Developed and maintained exceptional customer service standards.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Scanned items quickly to keep lines moving and reduce overall wait time to ensure customers receive food in a timely fashion.
Education
Human Resource Management/ Management
University Of Winnipeg
Winnipeg, MBSome College (No Degree) - Business Accountancy
Red River Community College
Winnipeg, MBSkills
- Dispatching
- Accounts Payable and Receivables, General ledger accounting
- Financial management, Profit and loss management
- Executive leadership advisement
- Staffing and recruiting professional and Training and Development
- MS Office and Payroll software proficiency
- Customer service and Team building
- Business operations
- Benefits administration and Payroll administration
- Calculating deductions and government remittances
- Government policy compliance and Knowledge of legal standards
- Benefits administration
- Performance management
- Organization
References
Available upon request.
Timeline
Human Resources Specialist/Payroll Administrator
Super Auto Centres
06.2011 - Current
Commercial Cleaner
Maid2Shine
05.2010 - Current
Janitorial Supervisor/House Maid
Maid2Shine Maid Services
05.2010 - 03.2020
Dispatcher/Business Office Manager
Aries Courier Service
07.1988 - 01.2010
Supervisor/ Cook
Salisbury House Restaurants
06.1983 - 09.1998
Human Resource Management/ Management
University Of Winnipeg
Some College (No Degree) - Business Accountancy
Red River Community College
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