Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberley Cryer

Red Deer,AB

Summary

Reliable and compassionate Dayhome provider offering expertise in planning activities, maintaining safety and improving behavior. Well-versed in needs and behaviors of children between ages of Newborn and 10. Skilled at coordinating events, directing craft times and setting up field trips to offer children numerous learning opportunities.

Overview

16
16
years of professional experience

Work History

Daycare Provider

04.2017 - Current
  • Maintained safe play environment by emphasizing and maintaining cleanliness and organization.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Introduced children to educational games and activities to boost learning.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Planned and guided age-appropriate tasks like reading,and crafts
  • Met with parents about daily activities, positive developments, and issues.
  • Offered top-notch care to 6+ children at once, ranging in age from Newborn to 10.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Provided emotional support and guidance to children during difficult times.
  • Developed age-appropriate activities and crafts to engage children.
  • Utilized positive reinforcement techniques to encourage good behavior.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Encouraged children to develop healthy social and emotional skills.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Implemented daily routines and activities to stimulate and engage children.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Encouraged children's emotional and social development.
  • Provided support and guidance to children in conflict resolution.
  • Responded to inquiries from parents and guardians.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Assisted in potty training and toilet hygiene.
  • Helped children develop motor skills in preparation for preschool and kindergarten.

Dispatcher

Hi-Way 9 Express
07.2007 - 04.2017
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of multiple fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Answered phone calls and responded to customer emails.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Closely monitored dispatch board to triage and prioritize over a multitude of daily calls.
  • Assisted in resolving customer complaints and grievances.
  • Monitored and tracked dispatch communication systems.
  • Scheduled deliveries and pickups according to customer needs.
  • Communicated with customers to provide delivery updates and resolution.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Scheduled and organized delivery routes.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Provided customers with information on products and services.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Managed customer accounts and invoicing.
  • Utilized customer feedback to improve customer service.

Education

High School Diploma -

Hunting Hills High School
Red Deer, AB

Skills

  • Adaptability and flexibility
  • Multitasking abilities
  • Active listening
  • Patience and empathy
  • Organizational skills
  • Infant Care
  • Field Trip Organization
  • Food Preparation and Service
  • Team Leader
  • Caring and Responsible
  • Housekeeping Abilities
  • Friendly and Respectful
  • Creative Thinking
  • Punctual and Reliable
  • Conflict Resolution
  • Microsoft Office

Languages

English

Timeline

Daycare Provider

04.2017 - Current

Dispatcher

Hi-Way 9 Express
07.2007 - 04.2017

High School Diploma -

Hunting Hills High School

Similar Profiles

CREATE PROFILE
Kimberley Cryer