Kimberley Cripps
Leduc,AB
Summary
I'm seeking a position to enhance my career goals. I've been in the resturant industry for 20 years as well office administration for 7 years. I'm currently looking for a full-time position. I have had several positions as I was a spouse of a military member for 20 years and held many positions across Canada. This strengthend my ability to adapt and learn quickly into new environments. Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supervisor
Smitty's Restaurant
09.2023 - 08.2024
- Cashout and balancing numbers
- Vlts and atm
- Balancing totals at the end of night
- Maintaing inventory levels
- Resolved server's issues and guest complaints with a sense of urgency with a sense of poise and good judgement
- Knowledge of paytronix
Supervisor/Server
Marniers Galley
07.2022 - 12.2022
- Overseen day to day operations
- Trained and overall leadership
- Audits, end of the day sales reports and cashouts
- Maintained inventory and levels
- Banquets and catering
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations
Office administrator/ Invoicing clerk
Nor-lab Limited
09.2019 - 08.2020
- Invoicing and payments
- Microsoft office word and excel
- Able to multi-task in a high demand environment
- Adequate typing skills
- Answering customer complaints and call forwarding
- Used sage programing
Office Administrator/Dispatcher
Canadian Helicopters
09.2021 - 07.2022
- Greeting clients, responding to phone calls and emails, organizing and filing paperwork
- Maintaing a tidy and welcoming office atmosphere
- Book flights and hotels for crew members
- Preparing supporting documents for ground operations manager
- Making sure crew members flights where safe and arrived to there destinations on time
- Managed customer accounts and invoicing.
Lead Bartender
Boston Pizza
07.2016 - 07.2018
- Overseen day to day operations
- Trained and overall leadership
- Audits,end of day sales and reports
- Maintained inventory and levels
- Used Maitre D pos
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
Bartender/Server
East Side Mario's
08.2018 - 09.2019
- Managed inventory levels
- Greeting and exceptional customer service skills
- Complied with health and safety regulations
- Pos system Carav
- Making sure liquor regulations where withheld
- Served high customer volumes during special events, nights, and weekends.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Tool crib office administrator
Canadian Military
08.2015 - 06.2016
- Filing,ordering and sorting mail
- Micrsoft and excel
- Msd sheets, cards and issue of tools and kits for military members
- Customer service
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Post Office Clerk/ Photo lab
Shoppers Drug Mart
07.2012 - 06.2014
- Merchandise and inventory
- Implementing rules and regulations
- Use of pdt
- Money orders/ Mail and Po boxes
- Parcels and calculating rates
- Passport application
- Ability to plan, organize and manage
- Provided guidance on postage rates and shipping options to help customers make informed decisions about their mailing choices.
Education
High school diploma -
Dartmouth High school
Dartmouth, NS06.1999
Skills
- Assistant Manager Experience
- Restaurant Experience
- Word
- Excel
- Customer service
- Communication skills
- Office experience
- Leadership
Certification
- Reel Facts
- AGLC
- Smart Serve
Personal Details
Secondary School, 12
Timeline
Supervisor
Smitty's Restaurant
09.2023 - 08.2024
Supervisor/Server
Marniers Galley
07.2022 - 12.2022
Office Administrator/Dispatcher
Canadian Helicopters
09.2021 - 07.2022
Office administrator/ Invoicing clerk
Nor-lab Limited
09.2019 - 08.2020
Bartender/Server
East Side Mario's
08.2018 - 09.2019
Lead Bartender
Boston Pizza
07.2016 - 07.2018
Tool crib office administrator
Canadian Military
08.2015 - 06.2016
Post Office Clerk/ Photo lab
Shoppers Drug Mart
07.2012 - 06.2014
High school diploma -
Dartmouth High school
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