Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kimberley Adams

Toronto,Ontario

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Walmart
09.2022 - Current
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean and organized workspace, promoting welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Fashion Associate

Urban Planet
04.2022 - 09.2022
  • Styled mannequins and designed merchandise displays to promote key pieces and shopper engagement.
  • Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants.
  • Maintained a clean and organized sales floor, ensuring an enjoyable shopping experience for customers.
  • Helped customers try on and fit merchandise.

Cashier

Baskin Robins
08.2021 - 04.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped restock shelves when necessary to maintain an organized display area.
  • Built and maintained positive working relationships with co-workers.
  • Processed customers orders and ensured accuracy of their purchases.
  • Delivered exceptional customer service at all points of contact.
  • Worked with co-workers to complete tasks.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Northview Heights Secondary School
Toronto, ON
06.2023

Skills

    Customer Service

    Reliability and punctuality

    Patience and composure

    Honest and Dependable

    Adaptable and Flexible

    Team Collaboration

    Refunds and exchanges

    Cash Handling

Languages

English
Full Professional

Certification

  • Smart Serve certified (Feb 2024-Feb 2029)

Timeline

Customer Service Cashier

Walmart
09.2022 - Current

Fashion Associate

Urban Planet
04.2022 - 09.2022

Cashier

Baskin Robins
08.2021 - 04.2022

High School Diploma -

Northview Heights Secondary School

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Kimberley Adams