KIMBERLEI VASQUEZ GARCIA
Winnetka,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
LIFESTYLE CONSULTANT
MASSAGE HEIGHTS
04.2024 - 06.2025
- - Enhanced client well-being by understanding individual needs and preferences.
- - Increased client retention through relationship-building and exceptional service.
- - Handled booking/scheduling, daily calls, and client check-ins/outs with professionalism.
- - Completed daily tasks such as laundry, folding, and maintaining water stations.
- - Prepared rooms for opening and ensured cleanliness and proper closure procedure.
- - Selling memberships on a daily basis
- - Served as primary point of contact for escalated guest concerns, resolving issues with professionalism and empathy in the absence of direct managerial support.
HOST/WAITRESS
FUEGO BAR & GRILL
10.2023 - 02.2025
- - Greeted and seated guests promptly, providing menus and a welcoming atmosphere.
- - Accurately took customer orders and ensured timely food and beverage delivery.
- - Maintained cleanliness of dining areas, menus, and workstations before, during, and after service.
- - Prepared silverware roll-ups and assisted with event setups, including private parties.
- - Engaged in friendly, professional conversation with guests to enhance their dining experience.
- - Supported team members by running food, bussing tables, and assisting with takeout orders.
- - Helped clean and organize the bar and kitchen areas as needed.
PREORDER ASSOCIATE
PORTO'S BAKERY & CAFÉ
01.2022 - 01.2024
- - Recognized as Employee of the Quarter and awarded a plaque for outstanding performance.
- - Processed and managed online, catering, and phone orders with accuracy and efficiency.
- - Coordinated staff schedules, assigned daily positions, and ensured timely breaks.
- - Prepared and packed online orders promptly for guest pick-up.
- - Conducted inventory checks for cakes, pastries, and savories, communicating shortages to chefs and managers to adjust menu offerings.
- - Restocked boxes and inventory hourly to maintain operational flow.
- - Delivered excellent customer service by welcoming, assisting, and thanking guests during order handoffs.
- - Certified and proficient in cashier, cake line, and senior sales operations.
- - Supported various departments, including greeter, retail, server, pick-up associate, and 3rd-party orders, demonstrating comprehensive knowledge of bakery operations.
- - Opened and closed ordering systems for online and in-store operations.
Education
High School Diploma -
JOHN R. WOODEN HIGH SCHOOL
Reseda, CA06.2022
Skills
- Cleanliness and organization
- Upselling and sales support
- Opening and closing procedures
- Time management
- Front desk operations
- Customer service excellence
- Conflict resolution
- Team leadership
- Staff scheduling
- Order management (online, phone, catering)
- Multitasking
- Inventory management
- Communication skills
- Cash handling
- Cross-training and adaptability
- Problem-solving
- Client relationship building
Languages
Spanish
Native or Bilingual
Timeline
LIFESTYLE CONSULTANT
MASSAGE HEIGHTS
04.2024 - 06.2025
HOST/WAITRESS
FUEGO BAR & GRILL
10.2023 - 02.2025
PREORDER ASSOCIATE
PORTO'S BAKERY & CAFÉ
01.2022 - 01.2024
High School Diploma -
JOHN R. WOODEN HIGH SCHOOL