Kim Gamble
Langley,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
PFG/Buy-Low Foods
05.2006 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Received and sorted incoming mail and packages to record, or distribute to correct recipient.
- Created and maintained databases to track and record employee performance.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Established administrative work procedures to track staff's daily tasks.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Invoicing, Billing.
- Performed research to collect and record industry data.
- Schedule Interviews. review resumes for hiring staff.
- Route Cost Manage for Shipping.
- Creating and Maintaining documents for tracking staff performance.
- Running and preparing and processing to be picked for shipping.
- Dealing with customer complaints.
- Data Entry for Receiving and Shipping appointments.
- Employee scheduling.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Bachelor of Business Administration - Administrative Assistant
Douglas College
New Westminster, BCSkills
- Advanced MS Office Suite Knowledge
- 10-Key Proficiency
- Travel Administration
- Process Optimization
- Back Office Operations
- Data Entry Documentation
- Customer Service
- Cash Deposit Preparation
- Employee Training
- Mail Management
- Excel Spreadsheets
- Document Retrieval
- Records Management Systems
- Office Management
- Accounting Support
- Credit Checks
- Office Equipment Maintenance
- Travel Planning
- Typing Proficiency
- Self Starter
- Administrative Support
- Time Management
- Phone Call Answering
- Report Transcription
- Multi-Line Phone Systems
- Senior Leadership Support
- Complex Problem-Solving
- Customer and Client Relations
- Microsoft Office
- Customer Relations
- Records Preparation
- Schedule Management
- Correspondence Writing
- Employee Timesheet Processing
- AR/AP
- Proofreading
- Spreadsheets
- Filing
Timeline
Administrative Assistant
PFG/Buy-Low Foods
05.2006 - Current
Bachelor of Business Administration - Administrative Assistant
Douglas College
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