Kimarie Reese
AUBURN
Summary
Organized and detailed, experienced in account management, tenant coordination, warranty processing and event planning. Adept at managing multiple priorities resolving conflicts and delivering exceptional customer service with efficiency.
Overview
23
23
years of professional experience
Work History
Pro Staff Coordinator/Account Manager
Reese Fishing
Auburn
03.2020 - Current
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Identified customer needs promptly to ensure efficient service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Processed warranty claims to ensure timely resolution and customer satisfaction.
- Managed accounts payable and receivable processes efficiently.
- Reconciled bank statements and financial records accurately.
- Maintained general ledger entries and financial documentation diligently.
- Performed daily data entry tasks related to accounts payable and receivable activities.
Rental Property Owner
Self
Auburn
04.2003 - Current
- Coordinated property maintenance and repair schedules for multiple residential units, ensuring timely resolution of issues.
- Addressed tenant inquiries and resolved issues promptly, enhancing tenant satisfaction and retention.
- Developed relationships with local vendors for reliable service and support needs.
- Resolved tenant complaints in an efficient and effective manner.
- Maintained detailed financial records for each property, facilitating accurate tracking of rent receipts, expenses, and tax documents.
Account Manager
Skeet Reese, Inc.
Auburn
01.2003 - Current
- Prepared detailed financial reports for senior management decision-making purposes.
- Monitored liquidity and financial health through management of cash flow reports.
- Analyzed budget forecasts to ensure accurate financial planning and resource allocation.
- Oversaw accounts payable and receivable staff to ensure accurate postings in general ledger.
- Ensured timely payment of utilities and taxes to meet financial obligations.
Education
Bachelor of Arts - Radio And Television/Communication
San Jose State University
San Jose, CA06-1991
Skills
- Accounts management
- Customer service and support
- Tenant relations
- Warranty processing
- Event planning
- Attention to detail
- Time management
- Conflict resolution
- Relationship building
Timeline
Pro Staff Coordinator/Account Manager
Reese Fishing
03.2020 - Current
Rental Property Owner
Self
04.2003 - Current
Account Manager
Skeet Reese, Inc.
01.2003 - Current
Bachelor of Arts - Radio And Television/Communication
San Jose State University