Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager

Kim Tran

Surrey,BC

Summary

Dynamic and customer-focused experience at RYO JAPAN, well in cash handling and customer service. Proven ability to enhance customer satisfaction and drive repeat business through effective communication and teamwork. Skilled in payment processing and maintaining a clean, efficient work environment, ensuring high standards of safety and sanitation.

Overview

5
5
years of professional experience

Work History

Cashier

RYO JAPAN
09.2020 - 08.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with good accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Kitchen Helper

RYO JAPAN
09.2020 - 08.2025


  • Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
  • Followed supervisor instructions to complete tasks on time.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Followed recipes and chef instructions to prepare food correctly.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.


Education

Bachelor of Arts - ENGLISH

CAN THO UNIVERSITY
VIETNAM
04-2005

Skills

  • Customer service
  • Cash handling
  • Customer assistance
  • Patience and empathy
  • Team collaboration
  • Cleaning and sanitizing
  • Money handling
  • Order taking
  • Retail merchandising
  • Written and verbal communication
  • Refunds and exchanges
  • Payment processing
  • Daily reporting

Languages

English
Professional Working

Timeline

Cashier

RYO JAPAN
09.2020 - 08.2025

Kitchen Helper

RYO JAPAN
09.2020 - 08.2025

Bachelor of Arts - ENGLISH

CAN THO UNIVERSITY

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Kim Tran