Kim Tran
Winnipeg,MB
Summary
To seek a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Learning Leader
WestJet
Winnipeg, MB
05.2011 - 10.2020
- Trained and mentored 5 new instructors hired to fulfill various roles.
- Coordinated training events for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Monitored day-to-day training status for global operations. Providing training support noting areas that require improvement and implementing action plans.
- Analyzed company training methods and made adjustments to improve issues, increase efficiency and exceed training goals, resulting in cost savings annually..
- Created and implemented new training initiatives such as online modules, interactive software, training management tools and online programs, assuring continuous training to employees to promote long-term excellence.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Decreased training time by designing effective new training programs.
- Appropriately allocated resources, budgets, inventories, training support and team building materials to increase overall productivity.
- Developed new training programs such as online modules, interactive software and online programs and provided ongoing training to all internal/external employees globally.
Safety and Training Officer - Deice Coordinator
Airport Terminal Services, ATS
Winnipeg, MB
01.2006 - 04.2011
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Prepared variety of different written communications, reports and documents.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Education
High School Diploma -
Maples Collegiate
Winnipeg, MB06.1997
Skills
- Management Consultation
- Course Optimization
- Survey Management
- Learning Programs
- Orientation and Onboarding
- Cost Control and Reduction
- Employee Interviewing
- Individualized Lesson Plans
- Instructor Selection
- Virtual Learning Management
- Classroom Management Techniques
- Adult Learning Theories
- Providing Feedback
- Coaching and Development
Hockey Dad, Gamer Dad, Puppy Dad
I wear many hats in my personal life, juggling a full family schedule, while coaching young female hockey players, and spending downtime playing video games with my girls and puppy.
Timeline
Learning Leader
WestJet
05.2011 - 10.2020
Safety and Training Officer - Deice Coordinator
Airport Terminal Services, ATS
01.2006 - 04.2011
High School Diploma -
Maples Collegiate
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