Kim Sutherland
Summary
Volunteer Coordinator with expertise in recruiting, onboarding, and training volunteers, ensuring seamless program delivery. Adept at scheduling and managing volunteer operations, fostering community engagement, and enhancing volunteer retention through effective support and collaboration.
Overview
25
25
years of professional experience
Work History
Volunteer Coordinator
Georgian Bay General Hospital
Midland, On
08.2022 - Current
- Recruited, screened, and onboarded volunteers to enhance capacity for organizational programs and events
- Coordinated volunteer schedules to ensure adequate coverage and smooth operations
- Delivered orientations and training sessions to prepare volunteers for assigned roles
- Served as primary point of contact for volunteers, addressing concerns and providing guidance
- Recognized and supported volunteers to foster engagement and improve long-term retention
- Collaborated with staff and community partners to meet program needs
- Managed the operation of the Captain’s café and Gift Shop and ensured compliance with financial handling procedures
NVCI Instructor
Georgian Bay General Hospital
Midland, On
08.2018 - Current
- Deliver certified Nonviolent Crisis Intervention training to staff
- Teach de-escalation techniques, crisis prevention strategies, and safe physical interventions
- Promoted awareness of early warning signs of escalating behavior to enhance proactive intervention
- Coached staff on maintaining personal and environmental safety to ensure a secure learning environment
- Ensured participants understood trauma-informed and person-centered approaches to foster supportive interactions
- Model calm, respectful communication and professional behavior
Rehabilitation Assistant
Georgian Bay General Hospital
Midland, On
01.2001 - Current
- Work in Acute, Rehab and Complex care units carrying out therapy programs as part of a multidisciplinary team
- Supported patients in achieving therapy goals and planning for discharge.
- Assisted patients in daily living tasks to enhance independence and confidence.
- Coordinated therapy session schedules to ensure timely patient treatment.
Education
Volunteer Management Administration -
Sir Sanford College
01-2022
Bachelor of Arts -
University of Waterloo
01-2020
Rehabilitation Assistant -
Sir Sanford College
01-1998
Skills
- Program Development and Management
- Training & Orientation
- Crisis intervention
- Dispute resolution
- Documentation and reporting
- Scheduling & Coordination
- Volunteer Recruitment & Retention
- Collaboration and leadership
- Interpersonal relationship building
Hobbies and Interests
- Volunteering at Hospice
- Watercolor painting
- Yoga
- Boating
- Travel
Timeline
Volunteer Coordinator
Georgian Bay General Hospital
08.2022 - Current
NVCI Instructor
Georgian Bay General Hospital
08.2018 - Current
Rehabilitation Assistant
Georgian Bay General Hospital
01.2001 - Current
Volunteer Management Administration -
Sir Sanford College
Bachelor of Arts -
University of Waterloo
Rehabilitation Assistant -
Sir Sanford College