Kim Smith
Edmonton,AB
Summary
experienced in guiding and motivating top-quality talent. Well-versed in assessing sales performance and managing staff performance against challenging expectations. Committed to consistently fostering superior customer service standards and communicating with tact and diplomacy. Motivated with 6 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager's Assistant
suncor
Fort McMurray, AB
02.2021 - 12.2022
- Assigned tasks to associates to fit skill level and maximize team performance.
- Helped increase company profitability through customer relationship development, community involvement and marketing campaigns.
- Utilized company reports to analyze sales, gross profit and inventory activity.
- Read and analyzed incoming memos, submissions and reports to determine significance and plan distribution.
- Assisted with revenue and profitability improvements, advertising, sales and human resources initiatives.
- Conducted research, compiled data and prepared documentation for consideration and presentation to upper management.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Accounting Manager
easy financial
Edmonton, AB
02.2020 - 10.2022
- Processed both outgoing and incoming payments and invoices.
- Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
- Kept records current and accurate with skilled reconciliations and variance resolutions.
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Updated accounting ledger and journals with updated transaction information.
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Communicated with senior accounting staff about discrepancies and devised plans to reconcile financial issues.
- Analyzed documentation and standard financial statements for accuracy.
- Managed accounts accurately through detailed revenue reporting.
- Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
- Prepared weekly payroll for team of salaried and hourly employees.
- Established and maintained automated and manual accounting records, post receipts and turn-ins and performed dues-ins and dues-outs accounting.
Telecommunications Technician
telus
Edmonton, AB
04.2019 - 12.2021
- Installed, set up and repaired devices and system components.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Logged service calls and closed work orders by recording issues resolved and services provided.
- Assisted with developing long-term strategies to accommodate future needs of telecommunications network.
- Briefed customers on equipment, usage and product specification.
- Identified opportunities to improve use and functionality of customers systems and provided recommendations.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Evaluated information provided and worked with customers to provide best possible solutions.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
- Analyzed technical manuals and diagrams to determine proper connections for data communication lines.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
Education
Associate of Science - Business Administration For Agriculture Management
MacEwan University
Edmonton, AB09.2022
MBA - Financial Analyst
MacEwan University
Edmonton, AB05.2021
Bachelor of Science - Technical Management And Services
MacEwan University
Edmonton, AB02.2019
High School Diploma -
Fort McMurray Composite High School
Fort McMurray, AB05.1989
Skills
- Sales Monitoring
- Task Prioritization
- Research and Analytical Skills
- Judgment and Decision Making
- Computers and Technology
- Database and Client Management Systems
- Microsoft Office
- Ease with Computers and Technology
- Microsoft Office Suite
- Multi-Line Telephone Systems
- Confidentiality and Data Protection
- Verbal and Written Communication
- Strong Organizational Skills
- Supply Inventory Control
- Customer Relations
- Multi-Line Telephone System Operation
- Employee Communication
- Supply Restocking
- Office Equipment Troubleshooting
- File Management
- Spreadsheet Tracking
- Electronic Records Management
- Critical Thinking
- Database Maintenance
- Business Administration
- Presentation Development
- Data Entry
- Problem Solving
- Employee Communications
- Writing and Editing Skills
- Payment Distribution
- Complex Problem Solving
- Account Investigation
- Applicant Tracking Systems
- Business Needs Analysis
- Document Sorting
- Staff Orientation and Training
Certification
- Association for Project Management (APM)
- Licensed microsoft tech - 2022
- Certified financial manager , easy financial - 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Manager's Assistant
suncor
02.2021 - 12.2022
Accounting Manager
easy financial
02.2020 - 10.2022
Telecommunications Technician
telus
04.2019 - 12.2021
Associate of Science - Business Administration For Agriculture Management
MacEwan University
MBA - Financial Analyst
MacEwan University
Bachelor of Science - Technical Management And Services
MacEwan University
High School Diploma -
Fort McMurray Composite High School
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