Kim Singh
Dartmouth,NS
Summary
Dedicated U-Haul professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
General Manager
U-Haul Moving & Storage Of Dartmouth
08.2017 - Current
- Implemented operational strategies and effectively built customer and employee loyalty.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed budget implementations, employee evaluations, and contract details.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
General Manager
U-Haul Moving & Storage Of Barlow Trail
04.2013 - 08.2017
General Manager
U-Haul Moving & Storage Of Blackfoot
09.2012 - 04.2013
U-Box Customer Care Representative
U-Haul Moving & Storage Barlow Trail
05.2012 - 09.2012
- Operated a propane forklift, a truck mounted forklift and straight truck to load and transport U-Boxes to and from specified destinations
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Cleaned and maintained warehouse in compliance.
- Used hand-held devices to scan Uboxes for receiving and dispatching
Customer Service Representative
U-Haul Moving & Storage Of Barlow Trail
02.2012 - 05.2012
Senior Clerk
UHC Of Southern Alberta
12.2011 - 02.2012
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed calendars and scheduled appointments to maintain smooth flow of operations.
- Managed travel and other expense reports, verifying details and filing documentation.
- Responded to inquiries from callers seeking information.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
Customer Service Representative
U-Haul Moving & Storage Of Barlow Trail
10.2011 - 12.2011
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
- Used POS system, process payments and issue receipts.
Education
BBA - Business W/Accounting
Texas A & M
San Antonio, TxSkills
- Written Communication
- Dependable and Responsible
- Multitasking Abilities
- Teamwork and Collaboration
- Maintenance and Repair
- Employee Scheduling
- Profit and Loss Accountability
- Operations Management
- Troubleshooting Expertise
- Administrative Skills
Timeline
General Manager
U-Haul Moving & Storage Of Dartmouth
08.2017 - Current
General Manager
U-Haul Moving & Storage Of Barlow Trail
04.2013 - 08.2017
General Manager
U-Haul Moving & Storage Of Blackfoot
09.2012 - 04.2013
U-Box Customer Care Representative
U-Haul Moving & Storage Barlow Trail
05.2012 - 09.2012
Customer Service Representative
U-Haul Moving & Storage Of Barlow Trail
02.2012 - 05.2012
Senior Clerk
UHC Of Southern Alberta
12.2011 - 02.2012
Customer Service Representative
U-Haul Moving & Storage Of Barlow Trail
10.2011 - 12.2011
BBA - Business W/Accounting
Texas A & M
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