Kim Sidhu
Etobicoke,ON
Summary
A passionate and experienced Account Executive/ Partner Manager with a track record of delivering measurable results with outcomes of high customer satisfaction, strong relationship building capabilities and increases in revenue.
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, that can also give a sense of fulfillment and offers a healthy work culture.
Overview
8
8
years of professional experience
Work History
HEAD OF PARTNERSHIPS
IMAGEX MEDIA
01.2021 - 11.2022
- Responsible for managing high-volume corporate partnership and developing long-term strategies to secure multi-year strategic partnerships.
- Masterful relationship building and relationship management.
- Generated new revenue through partner referrals and co-project bids.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Increased sales within partner channel by 45% in my first year.
- Strong understanding of Drupal content management system, with advanced knowledge on open source benefits.
- Demonstrated leadership skills in managing projects from concept to completion.
- Helped establish essential processes, performance metrics, and fluid research processes.
Account Executive
IMAGEX MEDIA
02.2019 - 11.2022
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Worked with sales and marketing departments to facilitate creation of numerous webinars, newsletters, and email campaigns in order to provide value to existing clients and assist with client growth opportunities.
- Consistently achieved target goals, quarterly closing 6-9 deals with an average total of 80K+.
- Responsible for weekly standup with the research team, to ensure all processes for weekly and monthly goals align.
- Provided coaching and mentorship for the research team located in Ukraine Kiev, who relied on me for mentorship and empathy.
- Strengthened customer relationships with a proactive and collaborative approach to managing needs.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Executed successful sales strategies to convert leads into customers.
- Attended networking events to build relationships and identify sales opportunities.
- Collaborated with internal teams to develop account strategy.
BUSINESS DEVELOPMENT
BOAST CAPITAL
01.2017 - 12.2018
- Conducted high volume prospecting to qualified lead, as well as book sales meetings support channels, ranging from SMB to Enterprise level clients
- Researched competitive landscape and emerging technologies to position the brand in the global marketplace.
- Exceeding five sales meetings booked per week.
- Conducted high volume prospecting to qualify leads (80-100 calls per day) and book sales meetings
- Worked closely with sales executives to develop and implement appropriate prospects and communication plans.
- Primed and qualified all leads for Account executive.
SMB SALES CONSULTANT
SHAW BUSINESS
02.2015 - 10.2017
- Sold full suite of voice, data, and internet products to small and medium businesses.
- Regularly exceeded sales targets and ranked in top 5% department wide.
- Maintained strong and trusting relationships with business owners, managers, and/or decision-makers throughout sales process.
- Worked well team setting, providing support and guidance.
- Handled all customer calls with positive manner, avoiding any escalations.
- Proved successful working within tight deadlines and fast-paced environment
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Bachelor of Arts - Sociology
Langara College
Vancouver, BC06.2016
Skills
- Written and verbal communication
- Account Management
- Negotiation skills
- Exceeding sales targets
- Relationship Building
- Strong organizational skills
- Leadership
- High quality assurance standards
- Passionate about client needs and delivery
- Exceptional time management
- Adaptable and well-rounded
- Accustom to fast-paced environments
- Vendor Partnerships
- Product demo
Timeline
HEAD OF PARTNERSHIPS
IMAGEX MEDIA
01.2021 - 11.2022
Account Executive
IMAGEX MEDIA
02.2019 - 11.2022
BUSINESS DEVELOPMENT
BOAST CAPITAL
01.2017 - 12.2018
SMB SALES CONSULTANT
SHAW BUSINESS
02.2015 - 10.2017
Bachelor of Arts - Sociology
Langara College