Kim Ragbir
Mississauga
Summary
A resourceful, highly motivated, team oriented, experienced professional with a strong legal and administrative background. Recognized for exceptional administrative skills, ability to draft and successfully negotiate contracts, co-ordinate and manage products, and foster successful relationships. Experienced in labour relations and employment law with the ability to negotiate and successfully resolve complex issues.
Experienced with showroom management, ensuring efficient operations and superior customer satisfaction. Utilizes team leadership and strategic planning to optimize sales and enhance customer experiences. Knowledge of inventory management and visual merchandising to maintain compelling and organized showroom.
Overview
18
18
years of professional experience
Work History
Administrative & Showroom Manager
Wovetex Mills Ltd.
01.2020 - Current
- Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Generated personal sales to meet or exceed established sales goals.
- Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
Sales & Showroom Manager
ARTeFAC Inc.
03.2014 - 08.2019
- Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Generated personal sales to meet or exceed established sales goals.
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
- Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
- Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
Sales Consultant
Watts Current
08.2013 - 03.2014
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Office Administrator
REEMKA Imports
02.2012 - 03.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Reconciled account files and produced monthly reports.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Designer & Sales Representative
Closet and Storage Concepts Canada Inc.
01.2007 - 11.2011
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Obtained approval of concepts by submitting rough drafts to management or to client.
Education
Diploma Interior Design
Humber College
Toronto, ON06-2006
Diploma in Design Foundation
Humber College
Toronto, ON06-2002
Skills
- Sales management
- Visual merchandising
- Customer relationship management
- Vendor negotiation
- Office administration
- Inventory management
- Strategic planning
Languages
English
Full Professional
Timeline
Administrative & Showroom Manager
Wovetex Mills Ltd.
01.2020 - Current
Sales & Showroom Manager
ARTeFAC Inc.
03.2014 - 08.2019
Sales Consultant
Watts Current
08.2013 - 03.2014
Office Administrator
REEMKA Imports
02.2012 - 03.2013
Designer & Sales Representative
Closet and Storage Concepts Canada Inc.
01.2007 - 11.2011
Diploma Interior Design
Humber College
Diploma in Design Foundation
Humber College
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