Kim Postma
Sherwood Park,AB
Summary
Highly motivated, dynamic individual looking for continued opportunities to develop and grow my skills and experience.
Overview
17
17
years of professional experience
Work History
1400 hr Hairdressing Course
Alberta Academy of Aesthetics
09.2023 - Current
- Completed 3 months of hair theory, including hair structure, hair and skin conditions, health and safety, color theory and more
- Completed 3 week barber training- which included hot towel and shave
- Hair extension training
- Advanced hair color theory
- Performed services for clients, including haircuts, color, foils, perms etc
Fundraising Director
Cold Lake Humane Society
09.2014 - 01.2015
- Planned Fundraising events, such as Galas, bingo nights, walk a thon, bark in the park activities
- Incharge of volunteers, including recording the hours, responsibilities in day to day work at the shelter
- Found sponsors for Fundraising events
Customer Service Representative
Royal Bank of Canada
07.2011 - 01.2013
- Providing exceptional customer service, utilizing RBC's 9-Step Perfect Hour process
- Prepare and review weekly goal setting with direct supervisor - including documenting accomplishments and identifying areas for coaching
- Perform batching proof at end of each shift, to ensure accuracy and balancing of deposits
Currency Processing Team Lead
Royal Bank of Canada
11.2009 - 04.2011
- Successfully progressed from ATM Processing to Business Deposit Processing to BPS Processing and was promoted to Currency Processing team
- Balanced cash vault on a daily basis - counting all the cash, debits and credits, balanced using cash blotter, sums totally $5MM to $25MM during peak times
- Balanced foreign blotter - verifying cash notes to blotter, after processing all orders
- Accurately processed parcels (incoming and outgoing shipments of cash) for another large financial institution
- Prepared cash parcels, pulling funds from the vault, breaking up into parcels and bagging the order
- Supervised the exchange of cash parcels with armored cars - responsible for signing off on the exchange
- Prepared orders for cash (via Compass) from other cash processing or Bank of Canada; determining how much cash required for following three business days; using historical data to assist in requirements
- Supervised staff member on best practices and efficiencies of the processing role
ATM and Currency Processing
Royal Bank of Canada
08.2007 - 04.2009
- Processing all ATM deposit envelopes, opening, verifying contents to the system
- Consistently exceeding benchmarks of performance, while still ensuring accuracy
- Preparing cash parcels, which involved tag preparation, verifying cash amounts to each tag, and bagging the cash
- Checking for counterfeits - including sifting through the bills, running bills through the cash counter to ensure validity, removing outdated notes
Education
Hairdressing
Alberta Academy of Aesthetics
05.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
Education Volunteer
- Baracide certification, 01/2024
- Chan International Modeling- Volunteer hairdresser for photoshoot, 02/2024
Websites
References
Lori Brown, Alberta Academy of Aesthetics, 780-920-2754
Timeline
1400 hr Hairdressing Course
Alberta Academy of Aesthetics
09.2023 - Current
Fundraising Director
Cold Lake Humane Society
09.2014 - 01.2015
Customer Service Representative
Royal Bank of Canada
07.2011 - 01.2013
Currency Processing Team Lead
Royal Bank of Canada
11.2009 - 04.2011
ATM and Currency Processing
Royal Bank of Canada
08.2007 - 04.2009
Hairdressing
Alberta Academy of Aesthetics