Kim Nesbitt
Coquitlam,BC
Summary
With a proven track record of enhancing customer relationships and driving revenue growth at The Christmas Experts, & as a realtor, I excel in business development and operations management. My entrepreneurial spirit, combined with exceptional negotiation skills, has consistently delivered above-market results. Expert in property management, I prioritize client satisfaction and strategic decision-making, ensuring fiscal responsibility and team leadership.
Personable and results-driven, with knack for strategic thinking and strong leadership abilities. Well-versed in market analysis and financial planning, with proficiency in business development and project management. Committed to driving growth and fostering innovation to achieve significant business milestones.
Overview
15
15
years of professional experience
Work History
Business Owner
The Christmas Experts
01.2010 - 01.2025
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Trained and motivated employees to perform daily business functions.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Conducted market research to inform product development decisions and identify potential growth areas.
Real Estate Agent
Homelife Benchmark Realty
04.2019 - 01.2021
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Property Manager
Kim Nesbitt Property Management
03.2014 - 10.2020
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Introduced prospective tenants to types of units available and performed tours of premises.
Education
Property Management Licence - Property Management
UBC Property Management Division
Vancouver05-2019
Diploma - Real Estate
UBC Real Estate Division
Vancouver, BC04-2018
High School Diploma -
Bowmanville High School
Bowmanville, ON06-1997
Skills
- Attention to detail
- Driven and determined
- Employee training
- Team collaboration and leadership
- Performance improvement
- Business administration & development
- Purchasing and planning
- Strategic Decision-making
- Issue resolution
- Operations management
- Bookkeeping
- Strong organizational skills
- Highly professional
- Works well independently
Languages
English
Timeline
Real Estate Agent
Homelife Benchmark Realty
04.2019 - 01.2021
Property Manager
Kim Nesbitt Property Management
03.2014 - 10.2020
Business Owner
The Christmas Experts
01.2010 - 01.2025
Property Management Licence - Property Management
UBC Property Management Division
Diploma - Real Estate
UBC Real Estate Division
High School Diploma -
Bowmanville High School
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