Kim Mills
Cambridge
Summary
With a proven track record at Wasbash/GoRight, I excel in reducing vehicle downtime through expert diagnostics and repairs, enhancing fleet maintenance and customer satisfaction. Skilled in brake systems and possessing exceptional troubleshooting abilities, I consistently exceed performance metrics, ensuring safety and efficiency in all tasks.
Capable Mobile Mechanic with extensive hands-on experience in diagnosing and repairing various vehicle systems on-site. Proven track record of resolving complex mechanical issues and ensuring optimal vehicle performance. Demonstrated expertise in troubleshooting and problem-solving, coupled with strong customer service and communication skills. Capable Mobile Management with extensive hands-on experience in diagnosing and repairing various vehicle systems on-site. Proven track record of resolving complex mechanical issues and ensuring optimal vehicle performance. Demonstrated expertise in troubleshooting and problem-solving, coupled with strong customer service and communication skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Mobile Mechanic
Wabash/GoRight
03.2009 - Current
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.
- Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.
- Maintained a clean and organized mobile workspace, ensuring the safety of both clients and fellow technicians.
- Enhanced customer satisfaction by providing timely and efficient mobile mechanic services.
- Exceeded company performance metrics consistently by completing jobs quickly without sacrificing quality or customer satisfaction.
- Optimized inventory management for mobile unit, minimizing stock shortages and reducing costs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Mobile Mechanic
Ryder
02.2003 - 02.2009
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.
- Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.
- Maintained a clean and organized mobile workspace, ensuring the safety of both clients and fellow technicians.
- Maintained comprehensive records of all completed work orders, facilitating accurate invoicing and recordkeeping.
- Collaborated with team members to troubleshoot complex mechanical problems, improving overall efficiency.
- Adhered strictly to industry safety standards while performing repairs or maintenance tasks in various environments.
- Enhanced customer satisfaction by providing timely and efficient mobile mechanic services.
- Attended training workshops to stay current on new techniques and certifications, enhancing professional skill set.
- Implemented effective scheduling strategies to maximize daily workload while maintaining flexibility for emergency calls.
- Exceeded company performance metrics consistently by completing jobs quickly without sacrificing quality or customer satisfaction.
- Optimized inventory management for mobile unit, minimizing stock shortages and reducing costs.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Disassembled defective parts to make proper repairs.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Inspected and tested equipment to locate worn and damaged parts.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Mobile Mechanic
Self-employeed
01.1990 - 02.2009
- Reduced vehicle downtime for clients by performing accurate diagnostics and prompt repairs.
- Performed preventative maintenance tasks on fleet vehicles, decreasing breakdowns and extending service life.
- Streamlined repair processes by staying up-to-date with industry best practices and emerging technologies.
- Utilized advanced diagnostic tools to pinpoint issues swiftly, reducing labor time spent on each job.
- Maintained a clean and organized mobile workspace, ensuring the safety of both clients and fellow technicians.
- Maintained comprehensive records of all completed work orders, facilitating accurate invoicing and recordkeeping.
- Provided exceptional customer service, addressing inquiries and resolving concerns in a professional manner.
- Collaborated with team members to troubleshoot complex mechanical problems, improving overall efficiency.
- Increased repeat business by establishing strong relationships with customers through excellent communication skills.
- Adhered strictly to industry safety standards while performing repairs or maintenance tasks in various environments.
- Enhanced customer satisfaction by providing timely and efficient mobile mechanic services.
- Attended training workshops to stay current on new techniques and certifications, enhancing professional skill set.
- Educated clients on proper vehicle maintenance, prolonging the lifespan of their automobiles.
- Implemented effective scheduling strategies to maximize daily workload while maintaining flexibility for emergency calls.
- Exceeded company performance metrics consistently by completing jobs quickly without sacrificing quality or customer satisfaction.
- Developed customized maintenance plans for clients'' vehicles based on manufacturer recommendations and usage patterns.
- Optimized inventory management for mobile unit, minimizing stock shortages and reducing costs.
- Served a diverse clientele, addressing various automotive issues across different makes and models.
- Promoted company''s services through positive word-of-mouth referrals from satisfied customers.
- Improved job completion rates by accurately estimating timeframes for repair work.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Utilized computerized diagnostic equipment to conduct thorough inspections and determine outcomes.
- Repaired engine and transmission components to rebuild engine and enhance vitality.
- Disassembled defective parts to make proper repairs.
- Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
- Calculated costs of materials and labor to prepair detailed repair estimates.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Inspected and tested equipment to locate worn and damaged parts.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Ordered repair parts quickly to prevent delays in projects and repair work.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Repaired and replaced worn and damaged components.
- Explained estimates and determined repair timelines to manage customer expectations.
- Analyzed vehicle data using advanced diagnostic equipment.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Coordinated with parts department to determine availability of necessary components.
Education
Truck And Trailer -
George Brown College
Toronto, None01-1990
Skills
- Brake systems
- Tire services
- Air conditioning repair
- Fleet maintenance
- Parts documentation
- Drivetrain repair
- Suspension systems
- Vehicle inspections
- Battery services
- Exhaust systems
- Steering systems
- Clutch repair
- Alignment services
- Roadside assistance
- Electrical systems
- Ignition systems
- Diagnostic expertise
- Preventative maintenance
- Cooling systems
- Diesel engines
- Customer service
- Hand and power tools
- Repairs
- Maintenance and repairs
- Workplace safety
- Troubleshooting skills
- Electrical troubleshooting
- Safety procedures
- Grease and lubricant application
- Welding and fabrication
- Task prioritization
- Safety management
- Work order management
- Air conditioning systems
Languages
English
Certification
310T
310S
Refrideration
Timeline
Mobile Mechanic
Wabash/GoRight
03.2009 - Current
Mobile Mechanic
Ryder
02.2003 - 02.2009
Mobile Mechanic
Self-employeed
01.1990 - 02.2009
Truck And Trailer -
George Brown College
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