Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kim Leclair

Niagara Falls,ON

Summary

Adept at thriving in high-pressure environments, I enhanced customer satisfaction and operational efficiency at Niagara Casinos through meticulous attention to detail and superior communication skills. Demonstrated proficiency in asset management and regulatory compliance, alongside a commitment to exceptional service and teamwork. Proven ability to manage both financial transactions and comprehensive cleaning tasks effectively.

Overview

26
26
years of professional experience

Work History

Home & Office Cleaner

Self Employed Services
Niagara Region
06.2015 - Current

Executed various cleaning duties ensuring top-quality service.

Sanitized all aspects of bathrooms, ensuring cleanliness of mirrors, sinks, showers and toilets.

Performed vacuuming and mopping across multiple flooring materials such as hardwood, linoleum, bamboo, ceramic and laminate.

Maintained dust-free surfaces across all areas.

Carried out meticulous cleaning assignments such as window and grout cleaning.

Capable of lifting weights up to 50 lbs.

Executed laundry tasks such as washing, drying, and folding.

Operated equipment such as pressure washers and lawn mowers.

Security Officer

Niagara Casinos
Niagara Falls
11.2003 - 03.2018

Excelled at offering superior service amid fast-paced conditions.

Maintained adherence to legal frameworks and operational guidelines mandated by OLG.

Escorted significant cash and gaming chip transfers to ensure asset security.

Scanned multiple types of identification to manage access to gaming floor.

Managed communication systems to ensure efficient delegation of security duties.

Coordinated efforts with emergency services including police, ambulances, and fire teams during needed situations.

Facilitated secure transportation operations for Brinks deliveries and pickups.

Maintain a detailed log of pertinent shift information.

Cage & Coin Cashier

Niagara Casinos
Niagara Falls
08.1999 - 11.2003

Excelled in fast-paced regulatory frameworks by ensuring consistent adherence to OLG policies.

Responded promptly to customer needs, enhancing satisfaction and experience.

Ensured accuracy in tracking incoming and outgoing monetary assets.

Managed extensive foreign currency transactions effectively.

Handled payout process for patron winnings.

Lifted weights up to 25 lbs. consistently.

Working well independently and alone.

Education

OSSD -

Glendale Secondary School
Hamilton
06.1991

Skills

    Exceptional attention to detail

    Able to learn from constructive criticism

    Demonstrates excellent communication skills, professional and friendly demeanor

    Exceptional time management skills

Timeline

Home & Office Cleaner

Self Employed Services
06.2015 - Current

Security Officer

Niagara Casinos
11.2003 - 03.2018

Cage & Coin Cashier

Niagara Casinos
08.1999 - 11.2003

OSSD -

Glendale Secondary School
Kim Leclair