Kim Keats
Gatineau,QC
Summary
Professional Secretary managing daily administrative support tasks and operations within the school system. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments.
Overview
27
27
years of professional experience
Work History
Secretary
Western Quebec School Board-Lord Aylmer
Gatineau, QC
08.2022 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing student files
- Answered multi-line phone system and enthusiastically greeted callers
- Daily attendance
- Transportation arrangements(Students)
- First aid/Sick kids/ Info & Medical Board
- PM Alternate arrangements
- Background Checks (Parent Volunteers)
- Address/Contact Info. updates in GPI
Office Clerk
I&S Seafoods Inc.
04.2021 - 08.2021
- Greeted clients and employees, answered specific questions pertaining to work related issues
- Ordered supplies
- Picked up mail
- Telephone reception and filing
- Distribution of inter office mail.
Homecare Attendant
Solidarity Co-op of the Lower North Shore
04.2021 - 08.2021
- Homecare services for a senior citizen
- Planned & prepared meals
- Cleaning duties & laundry
- Personal care of senior citizen
- Supervision
- Distribution of medication.
Homecare Attendant
Solidarity Co-op of the Lower North Shore
07.2020 - 10.2020
- Homecare services for a senior citizen
- Planned & prepared meals
- Cleaning duties & laundry
- Personal care of senior citizen
- Supervision
- Distribution of medication.
Employment Agent
Centre Local de Development de la Basse-Côte-Nord
01.1997 - 01.2012
- Managed programs offered by Emploi-Quebec/Service Canada such as Training, Wage Subsidy and Self Employment Assistance
- Assisted clients’ complete applications for employment insurance and assisted them when there were problems with their application
- Introduced clients to specific programs and counselled them in order to determine and implement a return-to-work action plan
- Referred clients to specific programs and did follow-ups on a regular basis with each client
- Negotiated with clients the amount of financial assistance to be received for a specific program
- Met with employers in the area to determine if there were employment opportunities with their company and to inform them of the wage subsidy program
- Introduced clients to potential employers and with the assistance of the wage subsidy program, many clients returned to work
- Managed public information sessions for employers and clients
- Interviewed employment insurance clients on return-to-work strategies and also held group sessions to inform them of programs and services available through Emploi-Quebec and Service Canada
- Completed client reports that were sent to Service Canada.
Development Agent
Centre Local de Development de la Basse-Côte-Nord
01.1997 - 01.2012
- Introduced clients to specific programs offered by the CLD de la Basse-Côte-Nord such as Self Employment Assistance, Young Promoters, SOLIDE, FLI, etc
- Coordinated information sessions with the public
- Assisted clients with the implementation of their business plans, prepared written and financial aspects
- Directed clients to potential financing agencies
- Worked with nonprofit organizations to find funding and offer employment opportunities
- Prepared reports and all other office duties required.
Education
Diploma- Office Administration- Graduated with honors -
ALGONQUIN COLLEGE
Ottawa, ONSkills
- Customer service & relations
- Trustworthy, ethical and discreet
- Verbal and written communication
- Office Administration
- Organization
- File Management
- Document Preparation
- Fluent in French (reading)
- Customer Service
Community Service
Groupe Accessibilité de St. Augustin, 2008, 2012, Developed a non-profit organization that serviced the disabled in the local and neighboring communities, Worked collaboratively with other engagement officers to form a corporation, Coordinated local events, and volunteered time at each event directing services, Office management
Timeline
Secretary
Western Quebec School Board-Lord Aylmer
08.2022 - Current
Office Clerk
I&S Seafoods Inc.
04.2021 - 08.2021
Homecare Attendant
Solidarity Co-op of the Lower North Shore
04.2021 - 08.2021
Homecare Attendant
Solidarity Co-op of the Lower North Shore
07.2020 - 10.2020
Employment Agent
Centre Local de Development de la Basse-Côte-Nord
01.1997 - 01.2012
Development Agent
Centre Local de Development de la Basse-Côte-Nord
01.1997 - 01.2012
Diploma- Office Administration- Graduated with honors -
ALGONQUIN COLLEGE