Kim Johnston
Lone Butte,Canada
Summary
Caring and helpful individual with compassionate approach to providing health and wellness needs.
Meets deadlines and is highly organized.
Detail-oriented individual with good communication and project management skills.
Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2026
2026
years of professional experience
Work History
Education Assistant – PT Contact
Heritage Christian Online School
01.2025 - Current
- Vendor: Artist/Studio
- Case Manager: Trevor Ragan
- Provided individualized support for students, addressing their unique academic needs and helping them reach their full potential.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Participated in ongoing professional development opportunities, staying current on the latest teaching strategies and tools available to enhance student success.
Project Facilitator – Term Specific
Cariboo Christian Life Fellowship
05.2023 - 06.2024
- Community Resiliency Fund – Canadian Red Cross
- Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
- Planned special events for program participants based on changing needs, times of year, and availability.
- Planned and facilitated workshops in accordance with curricula, employing varied methods to maximize attendance.
- Demonstrated strong leadership qualities; motivating and mentoring team members while maintaining accountability for project success.
- Monitored industry trends continuously; staying abreast of developments to keep projects relevant in a dynamic environment.
Director/Treasurer, Volunteer
100 Mile Hospice and Palliative Care Society
09.2021 - 10.2023
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Planned and managed annual budget, tracking expenses, and investigating discrepancies to maintain optimal controls.
- Worked with executives to create annual budget and track actual expenses against projected expenses.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Administrative Assistant – Temporary/term Position
Interior Health Authority
06.2022 - 09.2022
- Manager: Ryan Becker, Manager Mental Health Services
- MHSU Network
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Administrative Assistant
100 Mile District Hospice and Palliative Care Society
06.2019 - 06.2022
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Program Manager – Term Specific
Cariboo Christian Life Fellowship
01.2018 - 12.2020
- Wildfire Relief Program
- Facilitated workshops and conducted one-on-one training to educate team members.
- Managed multiple strategic projects with numerous sub-projects or workstreams.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Identified program obstacles and communicated possible impacts to team.
Freelance Medical Transcriptionist
NTS Transcription Services - Australia
09.2017 - 04.2018
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Reduced errors in medical reports by reviewing, editing, and proofreading transcripts for clarity and consistency.
Controller
Sunrise Ford Dealership
01.2013 - 01.2014
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting packages.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Ensured compliance with tax regulations by managing the timely preparation and filing of all required returns.
- Reduced month-end closing time by optimizing reconciliation procedures and improving collaboration between departments.
- Ensured timely financial statement preparation, allowing for better decision-making and strategic planning.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Prepared balance sheets, cash flow reports and income statements.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
Warranty Administrator and Customer Service
Meridian RV
01.2012 - 01.2013
- Maintained thorough records of all warranty claims, ensuring accurate documentation and timely submissions.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
- Supported service department in understanding applicable warranties, leading to improved accuracy in diagnosing warrantable repairs.
- Submitted supporting documents to satisfy criteria required by manufacturer or distributor.
- Collaborated with service technicians to accurately diagnose vehicle issues and determine warrantable repairs.
- Analyzed warranty data and provided regular reports to management, highlighting trends and identifying areas for improvement in service delivery.
- Processed claim paperwork and followed up on missing information to complete processing.
- Enhanced customer satisfaction by promptly addressing and resolving warranty claims.
Administration and Client Services
ESP Consulting Ltd.
01.2010 - 01.2012
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Instructor/Facilitator Adult Education. Bookkeeping Basics and Simply Accounting
Thompson Rivers University
- Casual/Contractual
- Tel: 250-395-3115
- Contact: Robin Bercowski
- Promoted safety, collaboration, and best practices.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
On Call TOC and Administrative Support
School District #27
01.2006 - 01.2010
Casual Secretary – On call for the elementary, middle, and senior high schools in the Princeton
School District #58
01.2004 - 01.2006
Education
Certification - The Science of Youth Work
YIPA
Certification - ADHD Awareness and Strategies for Youth Workers
YIPA
Certificate - Serving it Right
10.2024
Basic Security Training - undefined
Justice Institute of BC
05.2024
Occupational First Aid Level 1 - undefined
11.2023
Assist Certification - Suicide First Aid
04.2023
Hospice Volunteer Training - undefined
04.2022
Red Cross Psychological First Aid - undefined
11.2019
WorkSafeBC Occupational First Aid Level 3 - undefined
03.2019
Healthcare Documentation Specialist - undefined
06.2017
Graduate with Honors - undefined
CanScribe Career College
06.2017
Clear & Plain Language – Writing Workshop - undefined
Thompson Rivers University
11.2010
Certification - Equine Massage Therapy
03.2007
Certified Traditions Artist Certification - undefined
01.2002
High School Graduation - Business Education Specialty Program
Carson Graham Senior Secondary School
North Vancouver, BC01.1984
Skills
- Community Resiliency Funding with Cariboo Christian Life Fellowship and the Red Cross May 2023 – June 2024 Application process and project facilitation
- Wildfire Relief Program with Cariboo Christian Life Fellowship and The Red Cross, as support to the community’s recovery from the 2017 Wildfires
- Successful completion of Medical Transcription/Healthcare Documentation Specialty Program, CanScribe Career College, June 2017
- Excellent customer service skills
- Simply Accounting/Sage proficiency
- Keyboarding speed of 68 wpm
- Excellent proofreading and editing skills
- Medical Terminology – CanScribe Career College Certification
- Dictation in an administrative setting, proofreading and editing documentation and reports
- Twenty years experience in Office Management and Administration, Bookkeeping and Accounting
- Excellent interpersonal, communication and problem-solving skills
- Facilitator/Instructor; workshops; adult education
- Creative and Artistic Detail oriented
- Ability to work well independently
- Ability to organize and prioritize multiple tasks and meet tight deadlines without compromising quality
- Ability to learn new tasks efficiently
- Ability to operate office related equipment
- Continuous professional development
- Collaborative team player
- Recordkeeping
Timeline
Education Assistant – PT Contact
Heritage Christian Online School
01.2025 - Current
Project Facilitator – Term Specific
Cariboo Christian Life Fellowship
05.2023 - 06.2024
Administrative Assistant – Temporary/term Position
Interior Health Authority
06.2022 - 09.2022
Director/Treasurer, Volunteer
100 Mile Hospice and Palliative Care Society
09.2021 - 10.2023
Administrative Assistant
100 Mile District Hospice and Palliative Care Society
06.2019 - 06.2022
Program Manager – Term Specific
Cariboo Christian Life Fellowship
01.2018 - 12.2020
Freelance Medical Transcriptionist
NTS Transcription Services - Australia
09.2017 - 04.2018
Controller
Sunrise Ford Dealership
01.2013 - 01.2014
Warranty Administrator and Customer Service
Meridian RV
01.2012 - 01.2013
Administration and Client Services
ESP Consulting Ltd.
01.2010 - 01.2012
On Call TOC and Administrative Support
School District #27
01.2006 - 01.2010
Casual Secretary – On call for the elementary, middle, and senior high schools in the Princeton
School District #58
01.2004 - 01.2006
Certification - ADHD Awareness and Strategies for Youth Workers
YIPA
Certificate - Serving it Right
Basic Security Training - undefined
Justice Institute of BC
Occupational First Aid Level 1 - undefined
Assist Certification - Suicide First Aid
Hospice Volunteer Training - undefined
Red Cross Psychological First Aid - undefined
WorkSafeBC Occupational First Aid Level 3 - undefined
Healthcare Documentation Specialist - undefined
Graduate with Honors - undefined
CanScribe Career College
Clear & Plain Language – Writing Workshop - undefined
Thompson Rivers University
Certification - Equine Massage Therapy
Certified Traditions Artist Certification - undefined
High School Graduation - Business Education Specialty Program
Carson Graham Senior Secondary School
Instructor/Facilitator Adult Education. Bookkeeping Basics and Simply Accounting
Thompson Rivers University
Certification - The Science of Youth Work
YIPA
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