Kim Holt

• Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
• Provided clients with prompt and professional responses to inquiries and concerns.
• Minimized errors in documentation through proofreading, editing, formatting skills.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and secure filing systems.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Supported executive staff through scheduling meetings, and preparing documents for meetings.

• Monitored and tracked project execution of tasks.
• Detected errors and initiated or arranged for corrective action, following through with Advisors and Management to verify resolution.
• Gathered, organized and input information into digital database.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Maintained databases to track and record customer data.
• Processed customer requests accurately and within agreed timeframes to meet service standards.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.
• Assisted development and implementation of new administrative procedures.

• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.
• Maintain databases to track and record customer data.
• Managed filing system, entered data and completed other clerical tasks.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Completed forms, reports, logs and records to quickly handle all documentation for human resources.

- Provided administrative support for various Managers in different departments within the company
- Responsible for multiple telephone lines, photocopying, filing, faxing and mail management
- Performed daily licensing tasks for vehicles purchased and leased
- Managed inventory of vehicle documentation including all keys and file documentation
- Responsible for various tasks pertaining to the company's service and sales invoices and work orders using MS Word, Excel, Outlook, and the Internet.
- Customer service duties including contacting clients and working with them to determine individual needs
- Creating and controlling service appointments with follow-up to ensure complete satisfaction
- Practiced effective time-management skills with date and time sensitive materials and following up on time frames and meeting deadlines
- Supported workloads from various departments
- Trained Support Staff
- Ordering and distribution of office supplies
- WHMIS trained