Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Kim Hobbs

St. Thomas

Summary

Dynamic leader with a proven track record at Woodstock Hospital, adept at enhancing patient experiences through innovative pet therapy initiatives. Skilled in relationship building and compliance, I successfully implemented new technologies and established performance metrics, fostering collaboration and continuous improvement within teams. Recognized for exceptional communication and issue resolution abilities.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Director of Infection Control

Woodstock Hospital
Woodstock
10.2010 - 05.2025
  • Developed the Pet Therapy policy and procedure in 2012, with annual updates to ensure therapy, service dogs, and personal pet visitation can occur. The goal was to enhance the patient experience and mental well-being while ensuring safety for all patients and staff.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Implemented new technologies to streamline processes and enhance productivity.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Coordinated activities with other departments to expedite work and improve collaboration.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Cultivated relationships with stakeholders to secure support and funding for key initiatives.
  • Established performance metrics and evaluated staff to promote continuous improvement.
  • Assessed employee performance against established benchmarks or targets.

St John's Pet Therapy

St Johns Pet therapy Woodstock
Woodstock
06.2015 - 06.2021
  • 2014 to 2018: Weekly visits at Extendicare McGarrell Place Long-Term Care Home.
  • Bear, who was my therapy dog, specialized in engaging seniors with a calm and loving approach, with a focus on working with the dementia population.
  • From 2018 to 2019, Bear was a therapy dog worked at Woodstock Hospital, meeting with patients throughout the entire facility.

Education

Bachelor of Science - Nursing

University of Windsor
Windsor, ON
05-1989

Skills

  • Customer service
  • Team building
  • Communication skills
  • Collaboration skills
  • Issue resolution
  • Relationship building
  • Leadership development
  • Professional demeanor

Affiliations

Physically active-Love walking, running working out

Accomplishments

  • Adopted Bear from SCAR rescue 2012-Spent 1 year in training at Pet Smart london
  • St John's Pet therapy-2014
  • Crucial Conversation course -award -2022
  • Best first abstract and Presentation -IPAC Canada -Infection control -2019

Certification

  • Certification in Infection Control-2014, 2019, 2024
  • Crucial conversations certificate -2022
  • Emotional Intelligence-2022

Timeline

St John's Pet Therapy

St Johns Pet therapy Woodstock
06.2015 - 06.2021

Director of Infection Control

Woodstock Hospital
10.2010 - 05.2025

Bachelor of Science - Nursing

University of Windsor

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Kim Hobbs