Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tammy MacLeod

Windsor,NS

Summary

Accomplished Manager with a proven track record at Mount Uniacke Pub & Eatery, enhancing customer satisfaction and reducing food waste by over 20%. Skilled in Financial and Workforce Management, demonstrating exceptional team leadership and staff development. Achieved streamlined operations through effective communication, embodying a results-driven approach with a focus on innovative solutions and time management.


Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.


Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

19
19
years of professional experience

Work History

Manager

Mount Uniacke Pub & Eatery
12.2014 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cook/Cashier

Heartland Point Golf Course
09.2005 - 12.2014
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Charles P Allen High School
Bedford, NS
06.2000

Skills

  • Financial Management
  • Workforce Management
  • Business Administration
  • Contract Management
  • Staff Development
  • Time Management
  • Schedule Preparation
  • Team Leadership
  • Staff Training and Development

Languages

English
Full Professional

Timeline

Manager

Mount Uniacke Pub & Eatery
12.2014 - Current

Cook/Cashier

Heartland Point Golf Course
09.2005 - 12.2014

High School Diploma -

Charles P Allen High School

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Tammy MacLeod