Kim Hamilton
Fort St John,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Acting Local Area Manager
Canada Post Corporation
Grande Prairie Local Area (NW AB, NE BC, & NWT)
01.2019 - Current
- Reporting to the Regional Director, this role provides direction to all Superintendents within the Local Area
- Ensuring Health And Safety objectives and programs are implemented and targets met
- Working within specified budgets and ensuring operational and retail requirements are met
- Enhances employee engagement with regular coaching sessions and tailored professional development opportunities
- Oversees staff recruitment efforts to attract top talent capable of driving organizational success in a competitive market landscape
- Fosters a culture of continuous improvement by regularly reviewing performance metrics and setting ambitious targets aligned with strategic objectives
- Establishes performance goals for employees and provided feedback on methods for reaching those milestones
Local Area Superintendent
Canada Post Corporation
Fort St John & Dawson Creek, BC
01.2017 - Current
- Reporting to the Local Area Manager, lead all operations for an assigned geographical area including: the collection, sortation, transportation and delivery of mail as well as retail outlets
- Ensure service commitments and quality and safety standards are met while effectively managing costs
- Manages the contractual relationships with retail dealers and other service providers
- Promotes and maintains good relations with municipal officials and communities and manages customer issues
- Co-chairs the Local Joint Health and Safety Committee in both Fort St John and Dawson Creek locations
- Ensuring Team Leaders have the information and training required to implement on-going health and safety objectives
- Conducts thorough site inspections to maintain compliance with regulatory requirements and identify potential issues early on
- Required to report and investigate workplace incidents and to implement relevant and timely Workplace Health Prevention Plans
- Frequently called upon to assist Regional Director, Managers, and peers with presentation material as well as building and presenting content for regional meetings and forums
- Assumes Acting Local Area Manager role to cover absences.
- Reduced safety incidents by enforcing strict safety protocols and conducting regular training sessions for staff.
- Mentors junior team members, providing guidance on industry standards and best practices for career growth.
- Addresses employee performance concerns, offering constructive feedback and coaching to improve overall team productivity.
- Participates in ongoing professional development opportunities, staying up-to-date on industry trends and best practices to continuously improve personal performance and contribute to overall company success.
Postmaster
Canada Post Corporation
Duchess, AB
01.2014 - 01.2017
- Responsibilities included managing postal revenue, assets and values, and supervising staff
- Accurately maintaining records and preparing reports
- Acting as an ambassador for Canada Post to the local community; selling and promoting postal products and services to the public and businesses.
Creative Technology Senior Designer
DMT Development Systems Group Inc.
Winnipeg, MB
01.2009 - 07.2013
- Responsible for providing high level website design to a variety of clients in the international automotive industry, as well as for in-house projects
- Managed personal deadlines and scheduled projects amongst team members
- Assumed acting Team Manager role to cover holidays and sick-leave.
Education
Advanced Graphic Design Diploma -
Red River College
Winnipeg, MB01.2002
Advertising Art Diploma -
Red River College
Winnipeg, MB01.2001
Faculty of Science -
University of Winnipeg
Winnipeg, MB01.1999
Skills
- Team Leadership
- Safety Management
- Managing Operations and Efficiency
- Employee Training and Development
- Time Management
- Problem-Solving
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Acting Local Area Manager
Canada Post Corporation
01.2019 - Current
Local Area Superintendent
Canada Post Corporation
01.2017 - Current
Postmaster
Canada Post Corporation
01.2014 - 01.2017
Creative Technology Senior Designer
DMT Development Systems Group Inc.
01.2009 - 07.2013
Advanced Graphic Design Diploma -
Red River College
Advertising Art Diploma -
Red River College
Faculty of Science -
University of Winnipeg