Kim Hamilton
Fort St John,BC
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
20
20
years of professional experience
Work History
Acting Local Area Manager
Canada Post Corporation
01.2019 - Current
- Reporting to the Regional Director, this role provides direction to all Superintendents within the Local Area
- Ensuring Health And Safety objectives and programs are implemented and targets met
- Working within specified budgets and ensuring operational and retail requirements are met
- Enhances employee engagement with regular coaching sessions and tailored professional development opportunities
- Oversees staff recruitment efforts to attract top talent capable of driving organizational success in a competitive market landscape
- Fosters a culture of continuous improvement by regularly reviewing performance metrics and setting ambitious targets aligned with strategic objectives
- Establishes performance goals for employees and provided feedback on methods for reaching those milestones
Local Area Superintendent
Canada Post Corporation
01.2017 - Current
- Reporting to the Local Area Manager, lead all operations for an assigned geographical area including: the collection, sortation, transportation and delivery of mail as well as retail outlets
- Ensure service commitments and quality and safety standards are met while effectively managing costs
- Manages the contractual relationships with retail dealers and other service providers
- Promotes and maintains good relations with municipal officials and communities and manages customer issues
- Co-chairs the Local Joint Health and Safety Committee in both Fort St John and Dawson Creek locations
- Ensuring Team Leaders have the information and training required to implement on-going health and safety objectives
- Conducts thorough site inspections to maintain compliance with regulatory requirements and identify potential issues early on
- Required to report and investigate workplace incidents and to implement relevant and timely Workplace Health Prevention Plans
- Frequently called upon to assist Regional Director, Managers, and peers with presentation material as well as building and presenting content for regional meetings and forums
- Assumes Acting Local Area Manager role to cover absences.
- Reduced safety incidents by enforcing strict safety protocols and conducting regular training sessions for staff.
- Mentors junior team members, providing guidance on industry standards and best practices for career growth.
- Addresses employee performance concerns, offering constructive feedback and coaching to improve overall team productivity.
- Participates in ongoing professional development opportunities, staying up-to-date on industry trends and best practices to continuously improve personal performance and contribute to overall company success.
Postmaster
Canada Post Corporation
01.2014 - 01.2017
- Responsibilities included managing postal revenue, assets and values, and supervising staff
- Accurately maintaining records and preparing reports
- Acting as an ambassador for Canada Post to the local community; selling and promoting postal products and services to the public and businesses.
Creative Technology Senior Designer
DMT Development Systems Group Inc.
01.2009 - 07.2013
- Responsible for providing high level website design to a variety of clients in the international automotive industry, as well as for in-house projects
- Managed personal deadlines and scheduled projects amongst team members
- Assumed acting Team Manager role to cover holidays and sick-leave.
Education
Advanced Graphic Design Diploma -
Red River College
Winnipeg, MB01.2002
Advertising Art Diploma -
Red River College
Winnipeg, MB01.2001
Faculty of Science -
University of Winnipeg
Winnipeg, MB01.1999
Skills
- Team Leadership
- Safety Management
- Managing Operations and Efficiency
- Employee Training and Development
- Time Management
- Problem-Solving
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Acting Local Area Manager
Canada Post Corporation
01.2019 - Current
Local Area Superintendent
Canada Post Corporation
01.2017 - Current
Postmaster
Canada Post Corporation
01.2014 - 01.2017
Creative Technology Senior Designer
DMT Development Systems Group Inc.
01.2009 - 07.2013
Advanced Graphic Design Diploma -
Red River College
Advertising Art Diploma -
Red River College
Faculty of Science -
University of Winnipeg
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