Education
Work History
Work Availability
Languages
Additional Information
Timeline
Manager

Kim Gunshoner

Ottawa,ON

Education

Bachelor's Degree - English Literature

University of Western Ontario
Lonfon, Ontario
1986 - 1989

Work History

Manager

Immigration, Refugees and Citizenship Canada
11.1989 - 06.2023
  • Accomplished multiple tasks within established timeframes.
  • Implemented new policies and programs wholeensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

Customer Service Cashier

A&A music store, Connection Clothing, Wendy's
Hamilton, Ontario
05.1982 - 09.1989
  • Assisted customers in an enthusiastic, courteous manner.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Developed and maintained courteous and effective working relationships.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)
French
Elementary (A2)

Additional Information

I am seeking part-time employment at this time.

Timeline

Manager

Immigration, Refugees and Citizenship Canada
11.1989 - 06.2023

Bachelor's Degree - English Literature

University of Western Ontario
1986 - 1989

Customer Service Cashier

A&A music store, Connection Clothing, Wendy's
05.1982 - 09.1989
Kim Gunshoner