Bachelor's Degree - English Literature
University of Western Ontario
Lonfon, Ontario 1986 - 1989
Kim Gunshoner
Ottawa,ON
Education
Work History
Manager
Immigration, Refugees and Citizenship Canada
Ottawa, ON
11.1989 - 06.2023
- Accomplished multiple tasks within established timeframes.
- Implemented new policies and programs wholeensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Customer Service Cashier
A&A music store, Connection Clothing, Wendy's
Hamilton, Ontario
05.1982 - 09.1989
- Assisted customers in an enthusiastic, courteous manner.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Additional Information
I am seeking part-time employment at this time.
Timeline
Manager
Immigration, Refugees and Citizenship Canada
11.1989 - 06.2023
Bachelor's Degree - English Literature
University of Western Ontario
1986 - 1989
Customer Service Cashier
A&A music store, Connection Clothing, Wendy's
05.1982 - 09.1989