Summary
Overview
Work History
Education
Skills
Timeline
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Kim Gilchrist

Barrie

Summary

Self-starter with the ability to multi-task Over 15 years' experience working in a variety of office settings Quick learner who can easily adapt to new responsibilities Cooperative and dependable; get the job done in a timely and efficient manner Excellent organizational, time-management and communication skills

Overview

35
35
years of professional experience

Work History

Receptionist

Ain Whitehead LLP
09.2024 - 05.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Opened files for real estate transactions.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Administrative Assistant

Push Promotional Products and Design
03.2017 - 09.2024
  • Performed data entry for customer information
  • Managed client records
  • Assisted customers with a warm and professional attitude
  • Answered general questions
  • Answered calls from clients
  • Provided policy and service information
  • Resolved customer information and complaints
  • Handled online orders and credit card transactions

Customer Service Representative

The Brick
01.2013 - 03.2017
  • Performed data entry for customer information
  • Managed client records
  • Assisted customers with a warm and professional attitude
  • Answered general questions
  • Answered calls from clients
  • Provided policy and service information
  • Set up client appointments
  • Resolved customer information and complaints
  • Responsible for cashier duties
  • Handled online orders and credit card transactions

Receptionist/Accounting Clerk

Innovative Automation
01.2015 - 12.2015
  • Greeting clients/customers, answering phones, entering purchase orders, entering accounting entries
  • Responsibilities

Customer Service Representative

Trans Global Warranties
01.2012 - 01.2013

Customer Service Associate

The Brick
01.2008 - 01.2012

Sales Representative

National Pen
01.2006 - 01.2008

Office Administrator

Amerispec Home Inspections
01.2005 - 01.2007

Teller/Reception

TD Canada Trust
01.1990 - 01.2005

Education

Secondary School - business

Bishop Smith Catholic High School
Pembroke, ON

Skills

  • Administrative Assistant
  • Receptionist
  • Office Administration
  • Clerical Experience
  • Typing
  • QuickBooks
  • Microsoft Outlook
  • Microsoft Word
  • Phone Etiquette
  • Multi-line Phone Systems

Timeline

Receptionist

Ain Whitehead LLP
09.2024 - 05.2025

Administrative Assistant

Push Promotional Products and Design
03.2017 - 09.2024

Receptionist/Accounting Clerk

Innovative Automation
01.2015 - 12.2015

Customer Service Representative

The Brick
01.2013 - 03.2017

Customer Service Representative

Trans Global Warranties
01.2012 - 01.2013

Customer Service Associate

The Brick
01.2008 - 01.2012

Sales Representative

National Pen
01.2006 - 01.2008

Office Administrator

Amerispec Home Inspections
01.2005 - 01.2007

Teller/Reception

TD Canada Trust
01.1990 - 01.2005

Secondary School - business

Bishop Smith Catholic High School

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Kim Gilchrist