Kim Fendelet
Saskatoon,Canada
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
18
18
years of professional experience
1
1
Certification
Work History
SPH Patient Manager
Nutrition & Food Services
07.2022 - Current
- Reports to Director of Nutrition and Food Services
- Ensures provision of high quality, nutritious, safe and exceptional food service to patients, clients, and visitors
- Provides a supportive, productive, and safe workplace for staff and students through staff training and development, teambuilding, and through open communication with staff, unions and peers
- Follow up with labour relations issues, disciplinary processes and attendance support meetings with HRBP
- Conducts weekly meetings with HRBP
- Conducts annual reviews with staff that are direct reports (FSS)
- Member of the SPH OHC Committee
- Member of the Provincial Nutrition & Food Services Safety Committee
- Follows up and implements corrective actions resulting from Public Health Inspections, OH&S inspection reports and our Quarterly Food Safety audit for the department
- Chairs department Food Service Supervisor meetings (scheduled as needed)
- Ensures services are provided within budget
- Provides & supports positive education and research opportunities to U of S dietetic students and Saskpoly Food & Nutrition students
- Ensures staff appreciation activities occur at SPH
- Completed the SHA – Health Authority Management System (SHA MS)
Urban Retail Manager
Nutrition & Food Services
06.2007 - 07.2022
- Reports to Director of Nutrition and Food Services
- Managing employees including hiring, training, performance management, scheduling and payroll within the collective bargaining agreement
- Liaison between staff and other departments
- Tracking of sales, monthly reporting and financial management
- Responsible for scheduling of preventative maintenance and ensuring equipment is in good working condition and properly maintained
- Responsible for developing marketing strategies for the operation
- Managing sales to expenses, striving for profitability (monitoring cost of goods, food requisitioning, cash controls, labor i.e
- Sick time, OT, WCB) while operating within budget
- Providing expertise and training to all staff on Point of Sale and Idea Pay Program (general cash card sales, food voucher sales and event card / Jursi card sales)
- Monitoring to ensure Food Service Worker Performance Standards are being met and conducting annual reviews
- Monitoring and responding to customer satisfaction surveys
- Following all safety programs within the department and health authority, and ensure equipment is functioning safely
- A member of the Cross Site Food Safety Committee involved in the development and communication of food safety standards
- Provides a supportive workplace through: staff training, staff development, team building, and open lines of communication with staff, union and peers
- Ensures the requirements of the Fire Code, OH&S, WHMIS, Accreditation and Sanitation Code are met, including implementation of HACCP controls
- On Call for after-hours situations (floods, fire, equipment failure, staffing) for RUH, SCH and SPH acute care sites
Education
Food & Nutrition Management
Saskatchewan Polytechnic
Saskatoon05.2007
Skills
- Teamwork and collaboration
- Leading and influencing a large team
- Friendly, positive attitude
- Excellent communication
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
Certification
- Occupation Health and Safety-Certificates1 &2
- St. Paul’s Hospital OHC Committee Member
- Food Safe1&2
- Safety for Supervisors
- Coaching out of the Box
- SHA Management System
- Crucial Conversations
- Cultural Awareness Training
Timeline
SPH Patient Manager
Nutrition & Food Services
07.2022 - Current
Urban Retail Manager
Nutrition & Food Services
06.2007 - 07.2022
Food & Nutrition Management
Saskatchewan Polytechnic
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