Kim Fendelet
Saskatoon
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
I am excited to have the opportunity to transition into a new role and apply my experince to a Patient and Family Centred Care Specialist. I will use my knowledge of SHA's goals, vision, mission and values to commit to improving patient and family centred care for the people of Saskatchewan
Overview
18
18
years of professional experience
1
1
Certification
Work History
SPH Patient Manager
Nutrition & Food Services
07.2022 - Current
- Reports to Director of Nutrition and Food Services
- Ensures provision of high quality, nutritious, safe and exceptional food service to patients, clients, and visitors
- Provides a supportive, productive, and safe workplace for staff and students through staff training and development, teambuilding, and through open communication with staff, unions and peers
- Follow up with labour relations issues, disciplinary processes and attendance support meetings with HRBP
- Conducts weekly meetings with HRBP
- Conducts annual reviews with staff that are direct reports (FSS)
- Member of the SPH OHC Committee
- Member of the Provincial Nutrition & Food Services Safety Committee
- Follows up and implements corrective actions resulting from Public Health Inspections, OH&S inspection reports and our Quarterly Food Safety audit for the department
- Chairs department Food Service Supervisor meetings (scheduled as needed)
- Ensures services are provided within budget
- Provides & supports positive education and research opportunities to U of S dietetic students and Saskpoly Food & Nutrition students
- Ensures staff appreciation activities occur at SPH
- Completed the SHA – Health Authority Management System (SHA MS)
Urban Retail Manager
Nutrition & Food Services
06.2007 - 07.2022
- Reports to Director of Nutrition and Food Services
- Managing employees including hiring, training, performance management, scheduling and payroll within the collective bargaining agreement
- Liaison between staff and other departments
- Responsible for inventory control, such as ordering, receiving and invoicing
- Tracking of sales, monthly reporting and financial management
- Responsible for scheduling of preventative maintenance and ensuring equipment is in good working condition and properly maintained
- Responsible for developing marketing strategies for the operation
- Managing sales to expenses, striving for profitability (monitoring cost of goods, food requisitioning, cash controls, labor i.e
- Sick time, OT, WCB) while operating within budget
- Providing expertise and training to all staff on Point of Sale and Idea Pay Program (general cash card sales, food voucher sales and event card / Jursi card sales)
- Ensuring provision of quality food, beverages and healthier choice options
- Monitoring to ensure Food Service Worker Performance Standards are being met and conducting annual reviews
- Following SHR Attendance Support Program
- Monitoring and responding to customer satisfaction surveys
- Understanding and using Computrition (department computer program) for food costing, production numbers and reports i.e
- Inventory
- Following all safety programs within the department and health authority, and ensure equipment is functioning safely
- A member of the Cross Site Food Safety Committee involved in the development and communication of food safety standards
- Works pro-actively with union and labour relations regarding contract interpretation, LR issues, probationary and trial periods, disciplinary process, communication with staff re: procedural changes
- Provides a supportive workplace through: staff training, staff development, team building, and open lines of communication with staff, union and peers
- Ensures the requirements of the Fire Code, OH&S, WHMIS, Accreditation and Sanitation Code are met, including implementation of HACCP controls
- On Call for after-hours situations (floods, fire, equipment failure, staffing) for RUH, SCH and SPH acute care sites
Education
Diploma - Food & Nutrition Management
Grade12 Diploma - undefined
Viscount Central High School
Skills
- Excellent communication skills, both one-to-one and before a group
- 17 years of experience in a manager role
- Critical thinking skills The ability to solve problems independently and collaboratively
- The ability to coach and develop others
- Strong interpersonal skills
- Positive, professional attitude committed to working with others
- Results oriented and well organized
- Manage multiple tasks with ability to function effectively in a fast paced, flexible environment
- Reputation of being dependable and credible
- Committed to quality, safety, and continuous improvement
- Team leadership
- Strategic planning
Languages
English
Elementary
Certification
- Occupation Health and Safety-Certificates1 &2
- St. Paul’s Hospital OHC Committee Member
- Food Safe1&2
- Safety for Supervisors
- Coaching out of the Box
- SHA Management System
- Crucial Conversations
Timeline
SPH Patient Manager
Nutrition & Food Services
07.2022 - Current
Urban Retail Manager
Nutrition & Food Services
06.2007 - 07.2022
Grade12 Diploma - undefined
Viscount Central High School
Diploma - Food & Nutrition Management
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