KIM DAO
Belle River,ON
Summary
Professional with track record in retail management, adept at driving team collaboration and achieving results. Expertise in inventory management, staff training, and customer service, ensuring smooth operations and high standards. Known for adaptability and reliability, delivering consistent performance in dynamic environments. Equipped with strong problem-solving skills and focus on operational excellence.
Overview
18
18
years of professional experience
Work History
Shop Manager
Onestop Mobile
Windsor, ON
01.2021 - 03.2024
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Trained and mentored staff, enhancing team performance and customer service skills.
- Implemented process improvements that streamlined operations and increased productivity.
- Led safety initiatives, promoting compliance with health regulations and workplace safety standards.
- Collaborated with vendors to negotiate favorable terms and maintain quality standards.
Store Manager
The Android Guys
Windsor, ON
01.2017 - 02.2021
- Fostered a positive work environment through effective communication and conflict resolution strategies.
- Streamlined operational processes, resulting in improved workflow and reduced turnaround times.
- Managed vendor relationships, negotiating contracts to ensure competitive pricing and quality products.
- Led store audits to maintain compliance with company standards and improve overall performance.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Belleriver Electronics
Emeryville, ON
01.2006 - 02.2016
- Directed daily operations, ensuring efficient inventory management and customer service excellence.
- Implemented staff training programs, enhancing team performance and product knowledge.
- Analyzed sales data to identify trends, optimizing product placement and promotions.
- Developed and executed strategic marketing initiatives, increasing store visibility within the community.
Education
No Degree - WEB DESIGN
St. Clair College of Applied Arts And Technology
Windsor01-2011
High School Diploma -
W.F. Herman Academy - Secondary School
WINDSOR, ON06-2005
Skills
- Customer service
- Employee management
- Health and safety
- Invoicing
- Employee motivation
- Employee scheduling
- Task delegation
- Customer engagement
- Merchandise planning
Languages
English
Full Professional
Vietnamese
Professional Working
Timeline
Shop Manager
Onestop Mobile
01.2021 - 03.2024
Store Manager
The Android Guys
01.2017 - 02.2021
Store Manager
Belleriver Electronics
01.2006 - 02.2016
No Degree - WEB DESIGN
St. Clair College of Applied Arts And Technology
High School Diploma -
W.F. Herman Academy - Secondary School