Ghilari Ochoa
Edmonton,AB
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
5
5
years of professional experience
2020
2020
years of post-secondary education
Work History
Waitress
Calle México
Edmonton, AB
06.2025 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders accurately and communicated them to kitchen staff efficiently.
- Assisted in maintaining cleanliness and organization of dining area and tables.
- Collaborated with team members to ensure smooth service during peak hours.
- Recommended menu items to guests based on preferences and specials available.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Handled cash transactions and processed payments with attention to detail.
- Addressed customer inquiries and resolved issues promptly to enhance satisfaction.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Waitress
Karao Bar
Barbosa Colombia , Manitoba
12.2020 - 06.2022
- Bring drinks.
- Make drinks.
- Maintained cleanliness of tables and dining area throughout shifts.
- Processed payments accurately and efficiently using point-of-sale system.
- Provided excellent customer service to enhance dining experiences.
- Collaborated with team members to ensure smooth service flow.
Education
Cecilia Mujica
Yaracuy, Venezuela, San FelipeSkills
- Customer service
- Point-of-sale operation
- Order management
- Food safety compliance
- Team collaboration
- Food presentation
- Verbal and written communication
- Stress management
Timeline
Waitress
Calle México
06.2025 - Current
Waitress
Karao Bar
12.2020 - 06.2022
Cecilia Mujica
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