Kim Campbell
Edmonton,Canada
Summary
Dedicated and professional nurse/health care executive with over twenty-five years of experience in not-for-profit, post-secondary, and regulatory bodies. Committed to leading collaboratively and prioritizing honesty and integrity. Possess a performance-driven leadership style and excel at building and maintaining stakeholder relationships. Expertise in regulatory compliance and stakeholder engagement with a commitment to delivering high-quality, resident/client-centered care. Valuable asset to any team with a track record of achieving results in flexible and changing environments.
Overview
28
28
years of professional experience
Work History
Site Manager
University of Alberta Hospital
10.2019 - 10.2023
- Developed strong relationships with stakeholders through consistent communication and prompt resolution of concerns or issues.
- Managed complex, region-wide emergent issues, collaborating with internal and external stakeholders for swift resolution.
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Managed patient flow operations across multiple units, focusing on positive patient outcomes and efficient use of resources.
Consultant
Indigenous University in Alberta
04.2019 - 02.2020
- Coordinated projects for an Indigenous University in Alberta
Vice President, Care & Quality
Good Samaritan Society
03.2016 - 08.2018
- Directed care and quality initiatives for over 28 care homes across Alberta and British Columbia, managing budgets up to $150M in unionized settings.
- Led accreditation and regulatory compliance efforts, including planning and coordination for Accreditation Canada.
- Collaborated with government agencies, health authorities, and families to align operational goals with regulatory standards and resident-centered care principles.
- Investigated sentinel events and provided detailed recommendations to the CEO for process improvements.
- Built relationships by effective communication between residents, families, internal stakeholders and Health Authorities across British Columbia and Alberta to support quality care of residents
- Developed quality framework in accordance with evidence based practices with the intent of building a learning organization.
Director of Operations, Northern Alberta
Good Samaritan Society
12.2015 - 02.2016
- Oversaw operations of long-term care, assisted living, and developmental disability program and seniors clinic
- Created and implemented operational solutions to address complex challenges while maintaining stakeholder satisfaction.
- Fostered leadership development within regional teams, coaching staff to build high-performing, cohesive units.
Dean, Faculty of Health & Community Studies
NorQuest College
02.2011 - 11.2015
- Led the Faculty of Health & Community Studies through a period of significant change.
- Streamlined administrative processes for increased efficiency, resulting in reduced workload for faculty members.
- Established collaborations with industry partners to provide students with real-world experiences and networking opportunities.
- Served as an advocate for departmental needs by effectively communicating with upper-level administration, securing resources necessary for continuous growth and improvement.
- Managed budgetary responsibilities effectively, ensuring proper allocation of funds to support essential operations and growth opportunities.
- Oversaw accreditation processes, maintaining compliance with institutional standards and ensuring continuous improvement of academic offerings.
Associate Dean, Health and Human Service Careers
NorQuest College
09.2009 - 01.2011
- Contributed to strategic planning initiatives that aligned with institutional goals while addressing the unique needs of the department.
- Coordinated Program Approval processes to ensure program standards were consistently met.
- Oversight of student experience through application to graduation.
- Coordinated professional development opportunities for faculty to enhance their pedagogical expertise and stay current on emerging trends in higher education.
Consultant
University of Alberta
01.2009 - 08.2009
- Coordinated evaluation of PhD Nursing program and managed submission to CIHR for the TREC program
Director, Regulatory Services/Registrar
College and Association of Registered Nurses of Alberta
01.1999 - 08.2008
- Led organizational transition from Nursing Profession Act to Health Professions Act
- Utilized research and communication skills to facilitate Provincial Council decision making
- Prepared responses for provincial and national governments on Nursing and Regulatory issues
- Led numerous projects related to the regulation of internationally educated nurse
- Provided leadership to CARNA projects/initiatives including the Trade, Investment, Mobility Act, International Nurses Project, Mutual Recognition Act and the Canadian Nurse Practitioner Initiative
Patient Care Manager, Gastroenterology and Pulmonary Medicine and associated Labs and Clinics
University of Alberta Hospital
07.1995 - 12.1998
- Managed budgets and resources effectively to reduce departmental costs while maintaining high standards of care.
- Oversaw day-to-day operations of the department, ensuring seamless coordination between all members of the care team.
- Collaborated with physicians and other healthcare professionals to define quality metrics and outcome reporting process.
- Established and maintained relationships with patients, families and community partners to coordinate services to meet patient needs.
Education
Master of Nursing - Impact of Health Restructuring on the Role of the Nurse Manager
University of Alberta
Edmonton, Alberta01.1998
Bachelor of Science - Nursing
University of Alberta
Edmonton, Alberta01.1990
Skills
- Operations Management
- Budgeting & Financial Oversight
- Healthcare Compliance
- Stakeholder Engagement
- Strategic Planning & Execution
- Team Leadership & Development
- Quality Improvement & Accreditation
- Regulatory & Risk Management
Professional Development
- Change Management Practitioner- Prosci
- Getting Things Done: Mastering Workflow
- LEAN Six Sigma (completed green belt theory)
- Zenger-Folkman: The Extraordinary Leader
- Zenger-Folkman: The Extraordinary Coach
Timeline
Site Manager
University of Alberta Hospital
10.2019 - 10.2023
Consultant
Indigenous University in Alberta
04.2019 - 02.2020
Vice President, Care & Quality
Good Samaritan Society
03.2016 - 08.2018
Director of Operations, Northern Alberta
Good Samaritan Society
12.2015 - 02.2016
Dean, Faculty of Health & Community Studies
NorQuest College
02.2011 - 11.2015
Associate Dean, Health and Human Service Careers
NorQuest College
09.2009 - 01.2011
Consultant
University of Alberta
01.2009 - 08.2009
Director, Regulatory Services/Registrar
College and Association of Registered Nurses of Alberta
01.1999 - 08.2008
Patient Care Manager, Gastroenterology and Pulmonary Medicine and associated Labs and Clinics
University of Alberta Hospital
07.1995 - 12.1998
Bachelor of Science - Nursing
University of Alberta
Master of Nursing - Impact of Health Restructuring on the Role of the Nurse Manager
University of Alberta
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