Kim Burnell
Airdrie,AB
Summary
Demonstrates strong, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
18
18
years of professional experience
Work History
Beverage Line Packager and Backup Facility Cleaner
Bevmax Co-Packaging Private Label
10.2023 - 08.2024
- Followed packing processes to increase speed and accuracy.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Adhered to all relevant regulations regarding food safety, materials handling, and environmental compliance during daily operations.
- Used hand trucks or manually lifted supplies.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Monitored packaging machinery to make needed adjustments.
Supervisor/Special Needs School Bus Driver
4Seasons Transportation
10.2020 - 01.2023
- All supervisory responsibilities in relation to drivers and attendants.
- Responsibilities consisting of pre tripping the school bus as per the S endorsement and company policy, safe driving practices and, properly securing children.
- Self-motivated, with a strong sense of personal responsibility.
- Work effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Responded to and resolved client questions and concerns.
- Resolved client complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Cleaner
MTS Cleaning Services Ltd
08.2017 - 09.2019
- Cleaned commercial and residential properties.
- Train new staff.
- Key holder.
- Provided assistance to other staff members with cleaning of difficult areas.
Meat Department
Save On Foods
10.2016 - 05.2018
- Cut, wrap, price meat, and prepare meat products for fresh service case.
- Receiving product, stocking shelves, weighing, and pricing product
- Weekly price changes.
- Ensured compliance with local health codes and regulations through diligent inspection of incoming and outgoing products.
- Assisted customers in locating specific items throughout the store when necessary, creating a seamless shopping experience.
- Maintained a clean and safe work environment, adhering to strict sanitation guidelines for proper meat handling.
Data Entry
Yardworx.ca
12.2013 - 03.2015
- Entry of all residential and commercial orders using Pestpac/Evergreen, Microsoft Office, Word, Excel, Paint, Outlook, and Google Earth.
- Streamlined data entry processes for increased efficiency and accuracy in customer records.
- Ensured accurate financial reporting with meticulous record-keeping and data entry tasks.
- Executed administrative tasks to maintain accurate records, documentation, and data entry.
- Streamlined data entry procedures for increased efficiency and reduced error rates.
Invoice Processing Clerk
Calgary Co-op, Head Office
10.2006 - 12.2013
- Accounts payable, Invoice Processing for all invoices from vendors, using Excel, Oracle Production, Microsoft Office, Word, and Outlook.
- Maintained high levels of data confidentiality with secure filing systems and adherence to strict privacy policies.
- Streamlined interdepartmental communication by serving as a liaison between the processing team and other departments when necessary.
- Improved data accuracy by diligently reviewing and verifying information on processing documents.
Education
Business Microcomputer Operations Diploma -
The Career College
Calgary, ABAdministrative Secretarial Course -
The Career College
Calgary, ABHigh School Diploma -
James Fowler High School
Calgary, ABSkills
- Work Ethic and Integrity
- Reliability and punctuality
- Cash handling and management
- Cleaning and sanitizing
- Customer service excellence
- Training and mentoring
- Product Packaging
Additional Information
Meat Manufacturing Facility, Pet Food Store, Keys Please, Door Dash, Skip The Dishes, Instacart and Warehouse Order Picking.
Timeline
Beverage Line Packager and Backup Facility Cleaner
Bevmax Co-Packaging Private Label
10.2023 - 08.2024
Supervisor/Special Needs School Bus Driver
4Seasons Transportation
10.2020 - 01.2023
Cleaner
MTS Cleaning Services Ltd
08.2017 - 09.2019
Meat Department
Save On Foods
10.2016 - 05.2018
Data Entry
Yardworx.ca
12.2013 - 03.2015
Invoice Processing Clerk
Calgary Co-op, Head Office
10.2006 - 12.2013
Business Microcomputer Operations Diploma -
The Career College
Administrative Secretarial Course -
The Career College
High School Diploma -
James Fowler High School
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