KIM BUI
Burnaby,BC
Summary
Committed and hardworking indicate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/Insurance Claims Specialist
SKYLIGHT OPTICAL
11.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Coordinated with contracting department to resolve payer issues.
- Processed and recorded new policies and claims.
- Communicated effectively with staff members of operations, finance and clinical departments.
- Notified insurance agents and accounting departments of policy cancellations and changes.
Sales Associate
DAISO CANADA
01.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts - Human/ Social Science
Douglas College
New Westminster, BCSkills
- Customer Service
- Patience and Empathy
- Adaptability and Flexibility
- Analytical Thinking
- Interpersonal Communication
- Attention to Detail
Languages
English
Certification
SERVING IT RIGHT
Timeline
Cashier/Insurance Claims Specialist
SKYLIGHT OPTICAL
11.2021 - Current
Sales Associate
DAISO CANADA
01.2021 - 09.2021
SERVING IT RIGHT
Associate of Arts - Human/ Social Science
Douglas College
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