Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Kim Bowen

Enfield,NS

Summary

Dynamic Unit Supervisor at Compass Group Management with a proven track record in optimizing cafeteria operations. Expert in food preparation and safety compliance, while effectively managing staff schedules and supply orders. Recognized for enhancing daily sales processes and fostering a collaborative team environment. Committed to delivering exceptional service and quality.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Unit Supervisor

Compass Group Management
03.2020 - 06.2025
  • Developed a positive work culture with a strong emphasis on collaboration, innovation, and continuous improvement.
  • Responded to prisoner grievances and conducted investigations for research and resolution of complaints.
  • Boosted employee engagement levels through regular staff meetings, transparent communication, and recognition programs.
  • Enhanced customer satisfaction rates by addressing inquiries and resolving issues in a timely manner.

Cafeteria Worker

Chatwells
09.2017 - 03.2020
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Restocked condiments, beverages, and utensils per expected use levels.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.

Childcare Provider

Self Employed Web
09.2002 - 03.2020
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

Education

Cosmetology

Newfoundland Career Academy
St. John’s
08.1996

Gander Collegiate High School
Gander, NL
06.1991

Skills

    Overseen the cafeteria operations such as order supplies, pay invoices, scheduling staff,

    Making sure we follow menus set out by company

    Maintain safety logs

    Enter daily sales and prepare the bank deposit daily

    Prepare and serve food from scratch

Languages

English
Elementary

Certification

Advanced Food Handlers certification

Timeline

Unit Supervisor

Compass Group Management
03.2020 - 06.2025

Cafeteria Worker

Chatwells
09.2017 - 03.2020

Childcare Provider

Self Employed Web
09.2002 - 03.2020

Cosmetology

Newfoundland Career Academy

Gander Collegiate High School

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Kim Bowen