Kim Bourbonnais
Windsor,ON
Summary
Dedicated Lead Hand eager to utilize strong leadership and team coordination skills. Accustomed to providing support to management and team members. Resourceful attitude and quick-learner.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Hand
INTL
Windsor, Ontario
02.2016 - Current
- Implemented new procedures to streamline operations and improve productivity.
- Collaborated with other departments on special projects or initiatives.
- Coordinated logistics for large orders or shipments.
- Trained employees on company procedures and worksite safety.
- Maintained a positive work environment by effectively managing conflicts between team members.
- Trained, mentored and supervised junior staff members.
- Provided guidance to team members on best practices for their tasks and duties.
- Monitored and reviewed the performance of employees.
- Conducted regular meetings with staff to discuss objectives, progress, and challenges.
- Developed strategies for improving efficiency in the workplace.
- Identified areas for improvement in workflow processes.
- Ensured that all safety protocols were followed at all times.
- Organized daily workflow schedules for each employee according to their skillset and experience level.
- Facilitated communication between departments regarding projects or initiatives.
- Collaborated with team management to monitor opetators's team performance and implement disciplinary action when necessary.
- Allocated personnel and other resources to assist team in meeting objectives and helping workers to meet team goals.
- Collaborated with team management to monitor operators' team performance and implement disciplinary action when necessary.
- Promoted workplace safety by checking team member compliance with SOP safety guidelines.
- Liaised between teams and management to ensure goals and deadlines for Finishing projects were achieved.
- Offered training and support to keep team members motivated and working toward objectives.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Fostered positive employee relationships through communication, training, and development coaching.
- Reviewed completed work to verify consistency, quality and conformance.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Completed daily quality assurance duties to provide feedback for improvements.
- Packed boxes and stock using organizational guidelines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Education
High School Diploma -
St. Joseph's High School
Windsor, ON06-2003
Skills
- Facility Maintenance
- Task coordination
- Team member development
- Management Support
- Supervisory support
- Safety Procedures
- Team Coordination
- Safety Protocols
- Team Oversight
- Shift Scheduling
- Team Member Training
- Coaching
- Work Planning
- Teamwork and Collaboration
- Work Planning and Prioritization
- Team Supervision
- Documentation And Reporting
- Complaint resolution
- Team motivation
- Staff Training
- Leadership
- Safety processes and procedures
- Problem-Solving
- Performance Improvement
- Issue Resolution
Certification
- Health and Safety Certification
Timeline
Lead Hand
INTL
02.2016 - Current
High School Diploma -
St. Joseph's High School
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