Kilton Toh Ambe Abembom
Bamenda ,QC
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Cashier
NEW LIFE SUPERMAKET
11.2021 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Tallied cash drawer at beginning and end of each work shift.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Customer Service Representative
Guarantee Express
01.2020 - 01.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Masters English Private Law - Criminal Law
University of Bamenda
Bamenda, Cameroon12.2021
Bachelor in English Private Law - English Private Law
University of Bamenda
Bamenda, Cameroon10.2019
Skills
- Cleaning and Sanitizing
- Cash Register Systems
- Credit and Cash Transactions
- Cash Management
- Cash Drawer Management
- Time Management Skills
- Verbal and Written Communication
- Money Handling
- Stocking and Replenishing
- Product and Service Sales
- Conflict Resolution
- Currency Counting
- Records Maintenance
- Customer Service Excellence
- Hospitality and Accommodation
- Purchase Assistance
- Facility Safety
- Report Preparation
- Receipt and Refund Issuance
- Safety Verifications
- Merchandise Restocking
- Customer Relations
- Sweeping and Mopping
- Customer Assistance
- Adaptable and Flexible
- Customer Transactions
- Work Task Prioritization
- Merchandise Packaging
- Restocking
- Reports
- Total Payment Calculation
- Bagging and Packaging
Languages
English
Full Professional
French
Elementary
Timeline
Cashier
NEW LIFE SUPERMAKET
11.2021 - 01.2023
Customer Service Representative
Guarantee Express
01.2020 - 01.2021
Masters English Private Law - Criminal Law
University of Bamenda
Bachelor in English Private Law - English Private Law
University of Bamenda
Similar Profiles
Molly Silva-FinkMolly Silva-Fink
Deli Manager at Hannafords SupermaketDeli Manager at Hannafords Supermaket
Kye BoaseKye Boase
Night Shift Filler at Coles SupermaketNight Shift Filler at Coles Supermaket
ELIUD IMONYATAELIUD IMONYATA
STORE KEEPER at GRAVITY SUPERMAKETSTORE KEEPER at GRAVITY SUPERMAKET
Lukong AmadouLukong Amadou
Statistician at Genius SportStatistician at Genius Sport
Mokenyuh Vincent TihgehMokenyuh Vincent Tihgeh
Secondary Classroom Teacher at Ministry of Secondary EducationSecondary Classroom Teacher at Ministry of Secondary Education