Killian Everest
Clovis
Summary
Dynamic leader with proven expertise in staff management and cash handling, honed at Starbucks. Excelled in training employees, optimizing inventory control, and enhancing customer satisfaction through effective conflict resolution. Demonstrated ability to streamline operations and maintain high accuracy in financial transactions, showcasing a blend of hard and soft skills vital for workplace excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
09.2023 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
Cashier
Spirit Halloween Store
08.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Buchanan Highschool
Clovis, CASkills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Training and mentoring
- Cash handling expertise
- Inventory control and record keeping
- Conflict resolution techniques
Certification
Food Handlers Certification
Timeline
Shift Supervisor
Starbucks
09.2023 - Current
Cashier
Spirit Halloween Store
08.2023 - 11.2023
High School Diploma -
Buchanan Highschool
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